upper level job

Customer Service Escalation Manager Salary in Tennessee

Customer Service Escalation Manager Salary in Tennessee

How much does a Customer Service Escalation Manager make in Tennessee? The average Customer Service Escalation Manager salary in Tennessee is $92,700 as of March 26, 2024, but the range typically falls between $74,000 and $110,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

View Minimum Wage Values in Tennessee
Develop a Job description
Pay Equity
Salary Grading Scale
Pay Strategy
Salary Salary + Bonus Benefits Job Openings
500+ Customer Service Escalation Manager job openings Go >
View as table View as graph
Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $56,975 TN March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $74,000 TN March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $92,700 TN March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $110,100 TN March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $125,942 TN March 26, 2024
25% $74,000 10% $56,975 90% $125,942 75% $110,100 $92,700 50%(Median) Didn’t find job title? Click
Employers: Find Surveys For This Job Employers: Price Your Company Jobs Employees: View your Salary
Change Search Criteria
Check out Customer Service Escalation Manager Job Openings in Tennessee

Customer Service Manager I

PowerSecure, Inc. - Ball Ground, GA

Apply Now

Customer Service Representative

HSM of America - Downingtown, PA

Apply Now
Apply Now

Customer Service Manager

Peachtree Foods - Norcross, GA

Apply Now
Search More Customer Service Escalation Manager Jobs in Tennessee
For Employers
Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.
For Employees
Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings

Search thousands of open positions to find your next opportunity.
See it in Action

Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Search Job Openings

Job Openings for Customer Service Escalation Manager in Tennessee

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Select a city to view specific salary and bonus information for Customer Service Escalation Manager

Loading results...
Location Avg. Salary Date Updated
Location Adams, TN Avg. Salary $90,072 Date Updated March 26, 2024
Location Adamsville, TN Avg. Salary $85,468 Date Updated March 26, 2024
Location Afton, TN Avg. Salary $88,070 Date Updated March 26, 2024
Location Alamo, TN Avg. Salary $93,074 Date Updated March 26, 2024
Location Alcoa, TN Avg. Salary $91,773 Date Updated March 26, 2024
Location Alexandria, TN Avg. Salary $93,574 Date Updated March 26, 2024
Location Allardt, TN Avg. Salary $91,072 Date Updated March 26, 2024
Location Allons, TN Avg. Salary $92,373 Date Updated March 26, 2024
Location Allred, TN Avg. Salary $91,072 Date Updated March 26, 2024
Location Alpine, TN Avg. Salary $91,072 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

Alabama

Customer Service Escalation Manager Salaries in Florence, Alabama
Customer Service Escalation Manager Salaries in Huntsville, Alabama

Kentucky

Customer Service Escalation Manager Salaries in Hopkinsville, Kentucky

North Carolina

Customer Service Escalation Manager Salaries in Asheville, North Carolina

About Tennessee    Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; ....More

Recently searched related titles: Executive Support Manager

Jobs with a similar salary range to Customer Service Escalation Manager : Client Liaison Manager

Salary estimation for Customer Service Escalation Manager at companies like : Pontelandolfo & Lancioni Holdings LLC, MANAGED HEALTHCARE TECHNOLOGY Inc, Union County Rescue Squad And Crewettes Inc

lower level job