upper level job

How much does an Inbound Customer Resolution Specialist IV make in Tennessee? The average Inbound Customer Resolution Specialist IV salary in Tennessee is $53,580 as of March 26, 2024, but the range typically falls between $46,030 and $62,640. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Customer Resolution Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Resolution Specialist IV Salary $39,156 TN March 26, 2024
25th Percentile Inbound Customer Resolution Specialist IV Salary $46,030 TN March 26, 2024
50th Percentile Inbound Customer Resolution Specialist IV Salary $53,580 TN March 26, 2024
75th Percentile Inbound Customer Resolution Specialist IV Salary $62,640 TN March 26, 2024
90th Percentile Inbound Customer Resolution Specialist IV Salary $70,889 TN March 26, 2024
25% $46,030 10% $39,156 90% $70,889 75% $62,640 $53,580 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Resolution Specialist IV researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist IV handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist IV may require an associate's degree. Typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist IV has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as an Inbound Customer Resolution Specialist IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Customer Resolution Specialist IV in Tennessee

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Inbound Customer Resolution Specialist IV

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist IV

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Location Avg. Salary Date Updated
Location Adams, TN Avg. Salary $52,068 Date Updated March 26, 2024
Location Adamsville, TN Avg. Salary $49,407 Date Updated March 26, 2024
Location Afton, TN Avg. Salary $50,911 Date Updated March 26, 2024
Location Alamo, TN Avg. Salary $53,804 Date Updated March 26, 2024
Location Alcoa, TN Avg. Salary $53,052 Date Updated March 26, 2024
Location Alexandria, TN Avg. Salary $54,093 Date Updated March 26, 2024
Location Allardt, TN Avg. Salary $52,647 Date Updated March 26, 2024
Location Allons, TN Avg. Salary $53,399 Date Updated March 26, 2024
Location Allred, TN Avg. Salary $52,647 Date Updated March 26, 2024
Location Alpine, TN Avg. Salary $52,647 Date Updated March 26, 2024
lower level job