How much does an Insurance Claim Service Manager II make hourly in Memphis, TN? The average hourly wage for an Insurance Claim Service Manager II in Memphis, TN is $47 as of August 27, 2021, but the range typically falls between $44 and $52. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Manages one or more claim-related functions in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members and subordinate supervisors meet or exceed performance standards for quality and volume. Identifies opportunities for system and workflow improvements and oversees changes in operational processes. Ensures compliance with State Insurance Department regulations. Requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2021 Salary.com)
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Includes base and short-term incentives
3 - 5 years experience
5 + years experience
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