How much does a Contact Center Planning and Monitoring Supervisor make in Texas? The average Contact Center Planning and Monitoring Supervisor salary in Texas is $81,310 as of March 26, 2024, but the range typically falls between $66,610 and $97,450. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Planning and Monitoring Supervisor Salary | $53,226 | TX | March 26, 2024 |
25th Percentile Contact Center Planning and Monitoring Supervisor Salary | $66,610 | TX | March 26, 2024 |
50th Percentile Contact Center Planning and Monitoring Supervisor Salary | $81,310 | TX | March 26, 2024 |
75th Percentile Contact Center Planning and Monitoring Supervisor Salary | $97,450 | TX | March 26, 2024 |
90th Percentile Contact Center Planning and Monitoring Supervisor Salary | $112,145 | TX | March 26, 2024 |
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The Contact Center Planning and Monitoring Supervisor establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Contact Center Planning and Monitoring Supervisor typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Contact Center Planning and Monitoring Supervisor typically reports to a head of a unit/department. The Contact Center Planning and Monitoring Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Contact Center Planning and Monitoring Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbott, TX | Avg. Salary $73,751 | Date Updated March 26, 2024 |
Location Abernathy, TX | Avg. Salary $73,834 | Date Updated March 26, 2024 |
Location Abilene, TX | Avg. Salary $74,249 | Date Updated March 26, 2024 |
Location Ace, TX | Avg. Salary $79,481 | Date Updated March 26, 2024 |
Location Ackerly, TX | Avg. Salary $73,501 | Date Updated March 26, 2024 |
Location Addison, TX | Avg. Salary $81,973 | Date Updated March 26, 2024 |
Location Adkins, TX | Avg. Salary $78,319 | Date Updated March 26, 2024 |
Location Adrian, TX | Avg. Salary $74,830 | Date Updated March 26, 2024 |
Location Afton, TX | Avg. Salary $73,501 | Date Updated March 26, 2024 |
Location Agua Dulce, TX | Avg. Salary $77,322 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
About Texas Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United State....More
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