Customer Service and Support Representative II Salary in Texas
Customer Service and Support Representative II Salary in Texas
How much does a Customer Service and Support Representative II make in Texas? The average Customer Service and Support Representative II salary in Texas is $43,590 as of March 26, 2024, but the range typically falls between $39,120 and $49,480. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service and Support Representative II Salary | $35,050 | TX | March 26, 2024 |
| 25th Percentile Customer Service and Support Representative II Salary | $39,120 | TX | March 26, 2024 |
| 50th Percentile Customer Service and Support Representative II Salary | $43,590 | TX | March 26, 2024 |
| 75th Percentile Customer Service and Support Representative II Salary | $49,480 | TX | March 26, 2024 |
| 90th Percentile Customer Service and Support Representative II Salary | $54,843 | TX | March 26, 2024 |
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Job Description
The Customer Service and Support Representative II resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative II may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. Being a Customer Service and Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Customer Service and Support Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Customer Care Representative I
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Service and Support Representative II
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
Customer Care Representative III
3 - 5 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Customer Service and Support Representative II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Abbott, TX | Avg. Salary $39,531 | Date Updated March 26, 2024 |
| Location Abernathy, TX | Avg. Salary $39,576 | Date Updated March 26, 2024 |
| Location Abilene, TX | Avg. Salary $39,798 | Date Updated March 26, 2024 |
| Location Ace, TX | Avg. Salary $42,603 | Date Updated March 26, 2024 |
| Location Ackerly, TX | Avg. Salary $39,398 | Date Updated March 26, 2024 |
| Location Addison, TX | Avg. Salary $43,939 | Date Updated March 26, 2024 |
| Location Adkins, TX | Avg. Salary $41,980 | Date Updated March 26, 2024 |
| Location Adrian, TX | Avg. Salary $40,110 | Date Updated March 26, 2024 |
| Location Afton, TX | Avg. Salary $39,398 | Date Updated March 26, 2024 |
| Location Agua Dulce, TX | Avg. Salary $41,446 | Date Updated March 26, 2024 |
About Texas
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Level of Education
- Customer Service and Support Representative II Salaries with a High School Diploma or Technical Certificate
- Customer Service and Support Representative II Salaries with an Associate's Degree
- Customer Service and Support Representative II Salaries with a Bachelor's Degree
- Customer Service and Support Representative II Salaries with a Master's Degree or MBA
- Customer Service and Support Representative II Salaries with a JD, MD, PhD or Equivalent
Customer Service and Support Representative II Salary by Global Country
Most Popular Cities for Customer Service and Support Representative II Job
- Houston, TX Customer Service and Support Representative II
- Philadelphia, PA Customer Service and Support Representative II
- Los Angeles, CA Customer Service and Support Representative II
- Seattle, WA Customer Service and Support Representative II
- Atlanta, GA Customer Service and Support Representative II
- New York, NY Customer Service and Support Representative II
- Minneapolis, MN Customer Service and Support Representative II
- Washington, DC Customer Service and Support Representative II
- Portland, OR Customer Service and Support Representative II
- Chicago, IL Customer Service and Support Representative II
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About Texas Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United State....More
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