How much does a Technical Customer Support Representative - Tier 1 make in Texas? The average Technical Customer Support Representative - Tier 1 salary in Texas is $38,160 as of April 24, 2024, but the range typically falls between $34,470 and $42,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Representative - Tier 1 Salary | $31,110 | TX | April 24, 2024 |
25th Percentile Technical Customer Support Representative - Tier 1 Salary | $34,470 | TX | April 24, 2024 |
50th Percentile Technical Customer Support Representative - Tier 1 Salary | $38,160 | TX | April 24, 2024 |
75th Percentile Technical Customer Support Representative - Tier 1 Salary | $42,300 | TX | April 24, 2024 |
90th Percentile Technical Customer Support Representative - Tier 1 Salary | $46,069 | TX | April 24, 2024 |
The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbott, TX | Avg. Salary $34,612 | Date Updated April 24, 2024 |
Location Abernathy, TX | Avg. Salary $34,651 | Date Updated April 24, 2024 |
Location Abilene, TX | Avg. Salary $34,846 | Date Updated April 24, 2024 |
Location Ace, TX | Avg. Salary $37,302 | Date Updated April 24, 2024 |
Location Ackerly, TX | Avg. Salary $34,496 | Date Updated April 24, 2024 |
Location Addison, TX | Avg. Salary $38,471 | Date Updated April 24, 2024 |
Location Adkins, TX | Avg. Salary $36,756 | Date Updated April 24, 2024 |
Location Adrian, TX | Avg. Salary $35,119 | Date Updated April 24, 2024 |
Location Afton, TX | Avg. Salary $34,496 | Date Updated April 24, 2024 |
Location Agua Dulce, TX | Avg. Salary $36,289 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
About Texas Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United State....More
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