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How much does a Technical Customer Support Representative - Tier 1 make in Texas? The average Technical Customer Support Representative - Tier 1 salary in Texas is $38,160 as of April 24, 2024, but the range typically falls between $34,470 and $42,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Representative - Tier 1 Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Representative - Tier 1 Salary $31,110 TX April 24, 2024
25th Percentile Technical Customer Support Representative - Tier 1 Salary $34,470 TX April 24, 2024
50th Percentile Technical Customer Support Representative - Tier 1 Salary $38,160 TX April 24, 2024
75th Percentile Technical Customer Support Representative - Tier 1 Salary $42,300 TX April 24, 2024
90th Percentile Technical Customer Support Representative - Tier 1 Salary $46,069 TX April 24, 2024
25% $34,470 10% $31,110 90% $46,069 75% $42,300 $38,160 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Customer Support Representative - Tier 1 in Texas
  • Member Support - Providing technical support and guidance to company members. Contract to hire. One day per week in office, could progress to up to 3 days ...
    - 3 Days Ago
  • Customer Service and Sales Support Representative. Victoria **The Acquisition Group is a marketing and consulting firm and is looking to fill in full-time ...
    - 1 Day Ago
  • Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home. We're seeking a dynamic Customer Se...
    - 3 Days Ago
  • Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home. We're seeking a dynamic Customer Se...
    - 3 Days Ago
  • Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home. We're seeking a dynamic Customer Se...
    - 4 Days Ago

Career Path for this job

  1. This Job:

    Technical Customer Support Representative - Tier 1

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Technical Customer Support Representative - Tier 2

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Technical Customer Support Representative - Tier 1

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Location Avg. Salary Date Updated
Location Abbott, TX Avg. Salary $34,612 Date Updated April 24, 2024
Location Abernathy, TX Avg. Salary $34,651 Date Updated April 24, 2024
Location Abilene, TX Avg. Salary $34,846 Date Updated April 24, 2024
Location Ace, TX Avg. Salary $37,302 Date Updated April 24, 2024
Location Ackerly, TX Avg. Salary $34,496 Date Updated April 24, 2024
Location Addison, TX Avg. Salary $38,471 Date Updated April 24, 2024
Location Adkins, TX Avg. Salary $36,756 Date Updated April 24, 2024
Location Adrian, TX Avg. Salary $35,119 Date Updated April 24, 2024
Location Afton, TX Avg. Salary $34,496 Date Updated April 24, 2024
Location Agua Dulce, TX Avg. Salary $36,289 Date Updated April 24, 2024

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