upper level job

How much does a Customer Success/Onboarding Manager make in Utah? The average Customer Success/Onboarding Manager salary in Utah is $116,200 as of February 26, 2024, but the range typically falls between $98,600 and $137,500. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Success/Onboarding Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Success/Onboarding Manager Salary $82,576 UT February 26, 2024
25th Percentile Customer Success/Onboarding Manager Salary $98,600 UT February 26, 2024
50th Percentile Customer Success/Onboarding Manager Salary $116,200 UT February 26, 2024
75th Percentile Customer Success/Onboarding Manager Salary $137,500 UT February 26, 2024
90th Percentile Customer Success/Onboarding Manager Salary $156,893 UT February 26, 2024
25% $98,600 10% $82,576 90% $156,893 75% $137,500 $116,200 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Success/Onboarding Manager implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Being a Customer Success/Onboarding Manager collects and responds to feedback with focused support for identified customer needs and challenges. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. In addition, Customer Success/Onboarding Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Success/Onboarding Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Success/Onboarding Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Job Openings for Customer Success/Onboarding Manager in Utah

Career Path for this job

  1. Down a level:

    Customer Onboarding Specialist V

    10 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Success/Onboarding Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Success/Onboarding Director


    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Success/Onboarding Manager

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Location Avg. Salary Date Updated
Location Lehi, UT Avg. Salary $112,370 Date Updated February 26, 2024
Location Alpine, UT Avg. Salary $118,526 Date Updated February 26, 2024
Location Altamont, UT Avg. Salary $117,461 Date Updated February 26, 2024
Location Alton, UT Avg. Salary $117,109 Date Updated February 26, 2024
Location Altonah, UT Avg. Salary $117,461 Date Updated February 26, 2024
Location American Fork, UT Avg. Salary $112,690 Date Updated February 26, 2024
Location Aneth, UT Avg. Salary $117,906 Date Updated February 26, 2024
Location Annabella, UT Avg. Salary $111,306 Date Updated February 26, 2024
Location Antimony, UT Avg. Salary $111,306 Date Updated February 26, 2024
Location Aurora, UT Avg. Salary $111,306 Date Updated February 26, 2024

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