How much does a Contact Center Planning and Monitoring Senior Analyst make in Virginia? The average Contact Center Planning and Monitoring Senior Analyst salary in Virginia is $60,280 as of March 26, 2024, but the range typically falls between $51,900 and $68,970. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $44,270 | VA | March 26, 2024 |
25th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $51,900 | VA | March 26, 2024 |
50th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $60,280 | VA | March 26, 2024 |
75th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $68,970 | VA | March 26, 2024 |
90th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $76,882 | VA | March 26, 2024 |
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The Contact Center Planning and Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Contact Center Planning and Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Annandale, VA | Avg. Salary $66,886 | Date Updated March 26, 2024 |
Location Virginia State University, VA | Avg. Salary $58,293 | Date Updated March 26, 2024 |
Location Abingdon, VA | Avg. Salary $52,463 | Date Updated March 26, 2024 |
Location Accomac, VA | Avg. Salary $56,790 | Date Updated March 26, 2024 |
Location Achilles, VA | Avg. Salary $56,790 | Date Updated March 26, 2024 |
Location Afton, VA | Avg. Salary $54,747 | Date Updated March 26, 2024 |
Location Alberta, VA | Avg. Salary $57,932 | Date Updated March 26, 2024 |
Location Aldie, VA | Avg. Salary $66,586 | Date Updated March 26, 2024 |
Location Alexandria, VA | Avg. Salary $66,886 | Date Updated March 26, 2024 |
Location Altavista, VA | Avg. Salary $54,927 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Virginia Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United State....More
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