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How much does a Customer Service Center Scheduler I make in Virginia? The average Customer Service Center Scheduler I salary in Virginia is $52,713 as of March 26, 2024, but the range typically falls between $46,053 and $61,883. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Scheduler I Salary $39,989 VA March 26, 2024
25th Percentile Customer Service Center Scheduler I Salary $46,053 VA March 26, 2024
50th Percentile Customer Service Center Scheduler I Salary $52,713 VA March 26, 2024
75th Percentile Customer Service Center Scheduler I Salary $61,883 VA March 26, 2024
90th Percentile Customer Service Center Scheduler I Salary $70,232 VA March 26, 2024
25% $46,053 10% $39,989 90% $70,232 75% $61,883 $52,713 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Center Scheduler I in Virginia

Career Path for this job

  1. This Job:

    Customer Service Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Center Scheduler I

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Location Avg. Salary Date Updated
Location Annandale, VA Avg. Salary $58,470 Date Updated March 26, 2024
Location Virginia State University, VA Avg. Salary $50,957 Date Updated March 26, 2024
Location Abingdon, VA Avg. Salary $45,862 Date Updated March 26, 2024
Location Accomac, VA Avg. Salary $49,644 Date Updated March 26, 2024
Location Achilles, VA Avg. Salary $49,644 Date Updated March 26, 2024
Location Afton, VA Avg. Salary $47,858 Date Updated March 26, 2024
Location Alberta, VA Avg. Salary $50,642 Date Updated March 26, 2024
Location Aldie, VA Avg. Salary $58,207 Date Updated March 26, 2024
Location Alexandria, VA Avg. Salary $58,470 Date Updated March 26, 2024
Location Altavista, VA Avg. Salary $48,016 Date Updated March 26, 2024

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