How much does an Inbound Customer Support and Service Supervisor make in Virginia? The average Inbound Customer Support and Service Supervisor salary in Virginia is $59,870 as of April 24, 2024, but the range typically falls between $52,450 and $69,560. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Supervisor Salary | $45,694 | VA | April 24, 2024 |
25th Percentile Inbound Customer Support and Service Supervisor Salary | $52,450 | VA | April 24, 2024 |
50th Percentile Inbound Customer Support and Service Supervisor Salary | $59,870 | VA | April 24, 2024 |
75th Percentile Inbound Customer Support and Service Supervisor Salary | $69,560 | VA | April 24, 2024 |
90th Percentile Inbound Customer Support and Service Supervisor Salary | $78,382 | VA | April 24, 2024 |
The Inbound Customer Support and Service Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Customer Support and Service Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Customer Support and Service Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Customer Support and Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Customer Support and Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Annandale, VA | Avg. Salary $66,429 | Date Updated April 24, 2024 |
Location Virginia State University, VA | Avg. Salary $57,894 | Date Updated April 24, 2024 |
Location Abingdon, VA | Avg. Salary $52,104 | Date Updated April 24, 2024 |
Location Accomac, VA | Avg. Salary $56,402 | Date Updated April 24, 2024 |
Location Achilles, VA | Avg. Salary $56,402 | Date Updated April 24, 2024 |
Location Afton, VA | Avg. Salary $54,372 | Date Updated April 24, 2024 |
Location Alberta, VA | Avg. Salary $57,536 | Date Updated April 24, 2024 |
Location Aldie, VA | Avg. Salary $66,130 | Date Updated April 24, 2024 |
Location Alexandria, VA | Avg. Salary $66,429 | Date Updated April 24, 2024 |
Location Altavista, VA | Avg. Salary $54,551 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Virginia Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United State....More
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