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Contact Center Metrics Analyst I Salary in Washington

Contact Center Metrics Analyst I Salary in Washington

How much does a Contact Center Metrics Analyst I make in Washington? The average Contact Center Metrics Analyst I salary in Washington is $56,690 as of March 26, 2024, but the range typically falls between $49,490 and $66,490. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Metrics Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Metrics Analyst I Salary $42,935 WA March 26, 2024
25th Percentile Contact Center Metrics Analyst I Salary $49,490 WA March 26, 2024
50th Percentile Contact Center Metrics Analyst I Salary $56,690 WA March 26, 2024
75th Percentile Contact Center Metrics Analyst I Salary $66,490 WA March 26, 2024
90th Percentile Contact Center Metrics Analyst I Salary $75,412 WA March 26, 2024
25% $49,490 10% $42,935 90% $75,412 75% $66,490 $56,690 50%(Median) Didn’t find job title? Click
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Check out Contact Center Metrics Analyst I Job Openings in Washington

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Solis Mammography/ Washington Radiology - Fort Worth, TX

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California State University, Fullerton - Fullerton, CA

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Connexity, Inc. - Los Angeles, CA

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Job Description

The Contact Center Metrics Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Metrics Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Metrics Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Metrics Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Metrics Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Metrics Analyst I in Washington

Career Path for this job

  1. This Job:

    Contact Center Metrics Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Metrics Analyst I

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Location Avg. Salary Date Updated
Location Aberdeen, WA Avg. Salary $54,740 Date Updated March 26, 2024
Location Acme, WA Avg. Salary $53,899 Date Updated March 26, 2024
Location Addy, WA Avg. Salary $53,164 Date Updated March 26, 2024
Location Adna, WA Avg. Salary $54,740 Date Updated March 26, 2024
Location Airway Heights, WA Avg. Salary $53,584 Date Updated March 26, 2024
Location Albion, WA Avg. Salary $53,164 Date Updated March 26, 2024
Location Allyn, WA Avg. Salary $56,684 Date Updated March 26, 2024
Location Almira, WA Avg. Salary $53,164 Date Updated March 26, 2024
Location Amanda Park, WA Avg. Salary $54,740 Date Updated March 26, 2024
Location Amboy, WA Avg. Salary $54,214 Date Updated March 26, 2024

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Oregon

Contact Center Metrics Analyst I Salaries in Portland, Oregon

About Washington    Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the north....More

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