How much does a Customer Satisfaction & Retention Manager make in Washington? The average Customer Satisfaction & Retention Manager salary in Washington is $97,190 as of February 26, 2024, but the range typically falls between $86,790 and $111,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Satisfaction & Retention Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Satisfaction & Retention Manager Salary $77,321 WA February 26, 2024
25th Percentile Customer Satisfaction & Retention Manager Salary $86,790 WA February 26, 2024
50th Percentile Customer Satisfaction & Retention Manager Salary $97,190 WA February 26, 2024
75th Percentile Customer Satisfaction & Retention Manager Salary $111,990 WA February 26, 2024
90th Percentile Customer Satisfaction & Retention Manager Salary $125,465 WA February 26, 2024
25% $86,790 10% $77,321 90% $125,465 75% $111,990 $97,190 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Satisfaction & Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Satisfaction & Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Satisfaction & Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Satisfaction & Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Satisfaction & Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Satisfaction & Retention Manager in Washington

Career Path for this job

  1. Down a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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    Customer Satisfaction & Retention Manager

    5 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Satisfaction & Retention Manager

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Location Avg. Salary Date Updated
Location Aberdeen, WA Avg. Salary $93,478 Date Updated February 26, 2024
Location Acme, WA Avg. Salary $92,865 Date Updated February 26, 2024
Location Addy, WA Avg. Salary $88,405 Date Updated February 26, 2024
Location Adna, WA Avg. Salary $93,478 Date Updated February 26, 2024
Location Airway Heights, WA Avg. Salary $89,129 Date Updated February 26, 2024
Location Albion, WA Avg. Salary $88,405 Date Updated February 26, 2024
Location Allyn, WA Avg. Salary $97,446 Date Updated February 26, 2024
Location Almira, WA Avg. Salary $88,405 Date Updated February 26, 2024
Location Amanda Park, WA Avg. Salary $93,478 Date Updated February 26, 2024
Location Amboy, WA Avg. Salary $93,422 Date Updated February 26, 2024

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