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How much does a Contact Center Planning and Monitoring Senior Analyst make in Wisconsin? The average Contact Center Planning and Monitoring Senior Analyst salary in Wisconsin is $59,040 as of February 26, 2024, but the range typically falls between $50,830 and $67,550. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Senior Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $43,355 WI February 26, 2024
25th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $50,830 WI February 26, 2024
50th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $59,040 WI February 26, 2024
75th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $67,550 WI February 26, 2024
90th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $75,298 WI February 26, 2024
25% $50,830 10% $43,355 90% $75,298 75% $67,550 $59,040 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Contact Center Planning and Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Senior Analyst in Wisconsin

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Contact Center Planning and Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Senior Analyst

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $55,210 Date Updated February 26, 2024
Location Abrams, WI Avg. Salary $57,270 Date Updated February 26, 2024
Location Adams, WI Avg. Salary $58,245 Date Updated February 26, 2024
Location Adell, WI Avg. Salary $58,835 Date Updated February 26, 2024
Location Afton, WI Avg. Salary $58,474 Date Updated February 26, 2024
Location Albany, WI Avg. Salary $58,424 Date Updated February 26, 2024
Location Algoma, WI Avg. Salary $57,014 Date Updated February 26, 2024
Location Allenton, WI Avg. Salary $58,835 Date Updated February 26, 2024
Location Alma, WI Avg. Salary $59,543 Date Updated February 26, 2024
Location Alma Center, WI Avg. Salary $55,210 Date Updated February 26, 2024
lower level job