How much does a Customer Service/Retention Manager make in Wisconsin? The average Customer Service/Retention Manager salary in Wisconsin is $89,203 as of February 26, 2024, but the range typically falls between $79,633 and $102,813. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service/Retention Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Manager Salary $70,920 WI February 26, 2024
25th Percentile Customer Service/Retention Manager Salary $79,633 WI February 26, 2024
50th Percentile Customer Service/Retention Manager Salary $89,203 WI February 26, 2024
75th Percentile Customer Service/Retention Manager Salary $102,813 WI February 26, 2024
90th Percentile Customer Service/Retention Manager Salary $115,204 WI February 26, 2024
25% $79,633 10% $70,920 90% $115,204 75% $102,813 $89,203 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Manager in Wisconsin

Career Path for this job

  1. Down a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Service/Retention Manager

    5 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service/Retention Manager

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $83,407 Date Updated February 26, 2024
Location Abrams, WI Avg. Salary $86,519 Date Updated February 26, 2024
Location Adams, WI Avg. Salary $87,992 Date Updated February 26, 2024
Location Adell, WI Avg. Salary $88,884 Date Updated February 26, 2024
Location Afton, WI Avg. Salary $88,338 Date Updated February 26, 2024
Location Albany, WI Avg. Salary $88,263 Date Updated February 26, 2024
Location Algoma, WI Avg. Salary $86,132 Date Updated February 26, 2024
Location Allenton, WI Avg. Salary $88,884 Date Updated February 26, 2024
Location Alma, WI Avg. Salary $89,953 Date Updated February 26, 2024
Location Alma Center, WI Avg. Salary $83,407 Date Updated February 26, 2024

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