How much does a Contact Center Agent and Resources Scheduling Supervisor make in West Virginia? The average Contact Center Agent and Resources Scheduling Supervisor salary in West Virginia is $68,630 as of April 24, 2024, but the range typically falls between $58,800 and $80,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $49,850 | WV | April 24, 2024 |
25th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $58,800 | WV | April 24, 2024 |
50th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $68,630 | WV | April 24, 2024 |
75th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $80,290 | WV | April 24, 2024 |
90th Percentile Contact Center Agent and Resources Scheduling Supervisor Salary | $90,906 | WV | April 24, 2024 |
The Contact Center Agent and Resources Scheduling Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Contact Center Agent and Resources Scheduling Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Contact Center Agent and Resources Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Agent and Resources Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Contact Center Agent and Resources Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $74,271 | Date Updated April 24, 2024 |
Location Wheeling, WV | Avg. Salary $74,652 | Date Updated April 24, 2024 |
Location Accoville, WV | Avg. Salary $68,018 | Date Updated April 24, 2024 |
Location Adrian, WV | Avg. Salary $67,103 | Date Updated April 24, 2024 |
Location Advent, WV | Avg. Salary $68,247 | Date Updated April 24, 2024 |
Location Albright, WV | Avg. Salary $71,450 | Date Updated April 24, 2024 |
Location Alderson, WV | Avg. Salary $70,001 | Date Updated April 24, 2024 |
Location Alkol, WV | Avg. Salary $67,713 | Date Updated April 24, 2024 |
Location Allen Junction, WV | Avg. Salary $68,018 | Date Updated April 24, 2024 |
Location Alloy, WV | Avg. Salary $68,018 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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