Contact Center Forecasting and Resourcing Analyst I Salary in West Virginia
Contact Center Forecasting and Resourcing Analyst I Salary in West Virginia
How much does a Contact Center Forecasting and Resourcing Analyst I make in West Virginia? The average Contact Center Forecasting and Resourcing Analyst I salary in West Virginia is $47,410 as of April 24, 2024, but the range typically falls between $41,430 and $55,670. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $35,986 | WV | April 24, 2024 |
| 25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $41,430 | WV | April 24, 2024 |
| 50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $47,410 | WV | April 24, 2024 |
| 75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $55,670 | WV | April 24, 2024 |
| 90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $63,190 | WV | April 24, 2024 |
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Job Description
The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Contact Center Forecasting and Resourcing Analyst I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Call Center Scheduler II
2 - 4 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Contact Center Forecasting and Resourcing Analyst I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Weirton, WV | Avg. Salary $51,307 | Date Updated April 24, 2024 |
| Location Wheeling, WV | Avg. Salary $51,571 | Date Updated April 24, 2024 |
| Location Accoville, WV | Avg. Salary $46,988 | Date Updated April 24, 2024 |
| Location Adrian, WV | Avg. Salary $46,356 | Date Updated April 24, 2024 |
| Location Advent, WV | Avg. Salary $47,146 | Date Updated April 24, 2024 |
| Location Albright, WV | Avg. Salary $49,358 | Date Updated April 24, 2024 |
| Location Alderson, WV | Avg. Salary $48,357 | Date Updated April 24, 2024 |
| Location Alkol, WV | Avg. Salary $46,777 | Date Updated April 24, 2024 |
| Location Allen Junction, WV | Avg. Salary $46,988 | Date Updated April 24, 2024 |
| Location Alloy, WV | Avg. Salary $46,988 | Date Updated April 24, 2024 |
About West Virginia
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Level of Education
- Contact Center Forecasting and Resourcing Analyst I Salaries with a High School Diploma or Technical Certificate
- Contact Center Forecasting and Resourcing Analyst I Salaries with an Associate's Degree
- Contact Center Forecasting and Resourcing Analyst I Salaries with a Bachelor's Degree
- Contact Center Forecasting and Resourcing Analyst I Salaries with a Master's Degree or MBA
- Contact Center Forecasting and Resourcing Analyst I Salaries with a JD, MD, PhD or Equivalent
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About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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