How much does a Customer Service and Support Team Leader make in West Virginia? The average Customer Service and Support Team Leader salary in West Virginia is $56,490 as of March 26, 2024, but the range typically falls between $50,000 and $64,030. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service and Support Team Leader Salary | $44,091 | WV | March 26, 2024 |
25th Percentile Customer Service and Support Team Leader Salary | $50,000 | WV | March 26, 2024 |
50th Percentile Customer Service and Support Team Leader Salary | $56,490 | WV | March 26, 2024 |
75th Percentile Customer Service and Support Team Leader Salary | $64,030 | WV | March 26, 2024 |
90th Percentile Customer Service and Support Team Leader Salary | $70,895 | WV | March 26, 2024 |
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The Customer Service and Support Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Service and Support Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Service and Support Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Service and Support Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Service and Support Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
5 - 7 years experience
High School Diploma or Technical Certificate
2 + years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $61,132 | Date Updated March 26, 2024 |
Location Wheeling, WV | Avg. Salary $61,446 | Date Updated March 26, 2024 |
Location Accoville, WV | Avg. Salary $55,986 | Date Updated March 26, 2024 |
Location Adrian, WV | Avg. Salary $55,232 | Date Updated March 26, 2024 |
Location Advent, WV | Avg. Salary $56,174 | Date Updated March 26, 2024 |
Location Albright, WV | Avg. Salary $58,810 | Date Updated March 26, 2024 |
Location Alderson, WV | Avg. Salary $57,617 | Date Updated March 26, 2024 |
Location Alkol, WV | Avg. Salary $55,735 | Date Updated March 26, 2024 |
Location Allen Junction, WV | Avg. Salary $55,986 | Date Updated March 26, 2024 |
Location Alloy, WV | Avg. Salary $55,986 | Date Updated March 26, 2024 |
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About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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