How much does a Customer Service Escalation Manager make in West Virginia? The average Customer Service Escalation Manager salary in West Virginia is $90,000 as of February 26, 2024, but the range typically falls between $71,800 and $106,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Escalation Manager Salary | $55,230 | WV | February 26, 2024 |
25th Percentile Customer Service Escalation Manager Salary | $71,800 | WV | February 26, 2024 |
50th Percentile Customer Service Escalation Manager Salary | $90,000 | WV | February 26, 2024 |
75th Percentile Customer Service Escalation Manager Salary | $106,900 | WV | February 26, 2024 |
90th Percentile Customer Service Escalation Manager Salary | $122,287 | WV | February 26, 2024 |
Insurance Customer Service Manager
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Customer Service Representative
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The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $97,371 | Date Updated February 26, 2024 |
Location Wheeling, WV | Avg. Salary $97,782 | Date Updated February 26, 2024 |
Location Accoville, WV | Avg. Salary $90,181 | Date Updated February 26, 2024 |
Location Adrian, WV | Avg. Salary $87,894 | Date Updated February 26, 2024 |
Location Advent, WV | Avg. Salary $90,501 | Date Updated February 26, 2024 |
Location Albright, WV | Avg. Salary $94,716 | Date Updated February 26, 2024 |
Location Alderson, WV | Avg. Salary $91,740 | Date Updated February 26, 2024 |
Location Alkol, WV | Avg. Salary $89,468 | Date Updated February 26, 2024 |
Location Allen Junction, WV | Avg. Salary $90,181 | Date Updated February 26, 2024 |
Location Alloy, WV | Avg. Salary $90,181 | Date Updated February 26, 2024 |
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About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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