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How much does a Customer Service Escalation Manager make in West Virginia? The average Customer Service Escalation Manager salary in West Virginia is $90,000 as of February 26, 2024, but the range typically falls between $71,800 and $106,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $55,230 WV February 26, 2024
25th Percentile Customer Service Escalation Manager Salary $71,800 WV February 26, 2024
50th Percentile Customer Service Escalation Manager Salary $90,000 WV February 26, 2024
75th Percentile Customer Service Escalation Manager Salary $106,900 WV February 26, 2024
90th Percentile Customer Service Escalation Manager Salary $122,287 WV February 26, 2024
25% $71,800 10% $55,230 90% $122,287 75% $106,900 $90,000 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in West Virginia
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Location Avg. Salary Date Updated
Location Weirton, WV Avg. Salary $97,371 Date Updated February 26, 2024
Location Wheeling, WV Avg. Salary $97,782 Date Updated February 26, 2024
Location Accoville, WV Avg. Salary $90,181 Date Updated February 26, 2024
Location Adrian, WV Avg. Salary $87,894 Date Updated February 26, 2024
Location Advent, WV Avg. Salary $90,501 Date Updated February 26, 2024
Location Albright, WV Avg. Salary $94,716 Date Updated February 26, 2024
Location Alderson, WV Avg. Salary $91,740 Date Updated February 26, 2024
Location Alkol, WV Avg. Salary $89,468 Date Updated February 26, 2024
Location Allen Junction, WV Avg. Salary $90,181 Date Updated February 26, 2024
Location Alloy, WV Avg. Salary $90,181 Date Updated February 26, 2024
lower level job