How much does a Customer Service/Retention Manager make in West Virginia? The average Customer Service/Retention Manager salary in West Virginia is $81,703 as of March 26, 2024, but the range typically falls between $72,943 and $94,173. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Manager Salary | $64,967 | WV | March 26, 2024 |
25th Percentile Customer Service/Retention Manager Salary | $72,943 | WV | March 26, 2024 |
50th Percentile Customer Service/Retention Manager Salary | $81,703 | WV | March 26, 2024 |
75th Percentile Customer Service/Retention Manager Salary | $94,173 | WV | March 26, 2024 |
90th Percentile Customer Service/Retention Manager Salary | $105,526 | WV | March 26, 2024 |
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The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $88,400 | Date Updated March 26, 2024 |
Location Wheeling, WV | Avg. Salary $88,853 | Date Updated March 26, 2024 |
Location Accoville, WV | Avg. Salary $80,957 | Date Updated March 26, 2024 |
Location Adrian, WV | Avg. Salary $79,868 | Date Updated March 26, 2024 |
Location Advent, WV | Avg. Salary $81,230 | Date Updated March 26, 2024 |
Location Albright, WV | Avg. Salary $85,042 | Date Updated March 26, 2024 |
Location Alderson, WV | Avg. Salary $83,317 | Date Updated March 26, 2024 |
Location Alkol, WV | Avg. Salary $80,594 | Date Updated March 26, 2024 |
Location Allen Junction, WV | Avg. Salary $80,957 | Date Updated March 26, 2024 |
Location Alloy, WV | Avg. Salary $80,957 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Experience Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Experience Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Segment Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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