How much does an Inbound Customer Resolution Specialist II make in West Virginia? The average Inbound Customer Resolution Specialist II salary in West Virginia is $36,460 as of February 26, 2024, but the range typically falls between $32,230 and $42,230. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Resolution Specialist II Salary | $28,379 | WV | February 26, 2024 |
25th Percentile Inbound Customer Resolution Specialist II Salary | $32,230 | WV | February 26, 2024 |
50th Percentile Inbound Customer Resolution Specialist II Salary | $36,460 | WV | February 26, 2024 |
75th Percentile Inbound Customer Resolution Specialist II Salary | $42,230 | WV | February 26, 2024 |
90th Percentile Inbound Customer Resolution Specialist II Salary | $47,483 | WV | February 26, 2024 |
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The Inbound Customer Resolution Specialist II researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being an Inbound Customer Resolution Specialist II typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist II typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Inbound Customer Resolution Specialist II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $39,463 | Date Updated February 26, 2024 |
Location Wheeling, WV | Avg. Salary $39,629 | Date Updated February 26, 2024 |
Location Accoville, WV | Avg. Salary $36,549 | Date Updated February 26, 2024 |
Location Adrian, WV | Avg. Salary $35,622 | Date Updated February 26, 2024 |
Location Advent, WV | Avg. Salary $36,678 | Date Updated February 26, 2024 |
Location Albright, WV | Avg. Salary $38,387 | Date Updated February 26, 2024 |
Location Alderson, WV | Avg. Salary $37,181 | Date Updated February 26, 2024 |
Location Alkol, WV | Avg. Salary $36,260 | Date Updated February 26, 2024 |
Location Allen Junction, WV | Avg. Salary $36,549 | Date Updated February 26, 2024 |
Location Alloy, WV | Avg. Salary $36,549 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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