Inbound Customer Resolution Specialist IV Salary in West Virginia
Inbound Customer Resolution Specialist IV Salary in West Virginia
How much does an Inbound Customer Resolution Specialist IV make in West Virginia? The average Inbound Customer Resolution Specialist IV salary in West Virginia is $52,070 as of March 26, 2024, but the range typically falls between $44,740 and $60,880. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Resolution Specialist IV Salary | $38,066 | WV | March 26, 2024 |
| 25th Percentile Inbound Customer Resolution Specialist IV Salary | $44,740 | WV | March 26, 2024 |
| 50th Percentile Inbound Customer Resolution Specialist IV Salary | $52,070 | WV | March 26, 2024 |
| 75th Percentile Inbound Customer Resolution Specialist IV Salary | $60,880 | WV | March 26, 2024 |
| 90th Percentile Inbound Customer Resolution Specialist IV Salary | $68,901 | WV | March 26, 2024 |
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Job Description
The Inbound Customer Resolution Specialist IV researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist IV handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist IV may require an associate's degree. Typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist IV has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as an Inbound Customer Resolution Specialist IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate -
This Job:
Inbound Customer Resolution Specialist IV
5 - 7 years experience
High School Diploma or Technical Certificate -
Up a level:
Inbound Call Center Supervisor
3 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist IV
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Weirton, WV | Avg. Salary $56,350 | Date Updated March 26, 2024 |
| Location Wheeling, WV | Avg. Salary $56,639 | Date Updated March 26, 2024 |
| Location Accoville, WV | Avg. Salary $51,606 | Date Updated March 26, 2024 |
| Location Adrian, WV | Avg. Salary $50,911 | Date Updated March 26, 2024 |
| Location Advent, WV | Avg. Salary $51,779 | Date Updated March 26, 2024 |
| Location Albright, WV | Avg. Salary $54,209 | Date Updated March 26, 2024 |
| Location Alderson, WV | Avg. Salary $53,110 | Date Updated March 26, 2024 |
| Location Alkol, WV | Avg. Salary $51,374 | Date Updated March 26, 2024 |
| Location Allen Junction, WV | Avg. Salary $51,606 | Date Updated March 26, 2024 |
| Location Alloy, WV | Avg. Salary $51,606 | Date Updated March 26, 2024 |
About West Virginia
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Level of Education
- Inbound Customer Resolution Specialist IV Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Resolution Specialist IV Salaries with an Associate's Degree
- Inbound Customer Resolution Specialist IV Salaries with a Bachelor's Degree
- Inbound Customer Resolution Specialist IV Salaries with a Master's Degree or MBA
- Inbound Customer Resolution Specialist IV Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Inbound Customer Resolution Specialist IV Job
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About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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