How much does an Inbound Customer Support and Service Supervisor make in West Virginia? The average Inbound Customer Support and Service Supervisor salary in West Virginia is $53,580 as of March 26, 2024, but the range typically falls between $46,940 and $62,260. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Supervisor Salary | $40,895 | WV | March 26, 2024 |
25th Percentile Inbound Customer Support and Service Supervisor Salary | $46,940 | WV | March 26, 2024 |
50th Percentile Inbound Customer Support and Service Supervisor Salary | $53,580 | WV | March 26, 2024 |
75th Percentile Inbound Customer Support and Service Supervisor Salary | $62,260 | WV | March 26, 2024 |
90th Percentile Inbound Customer Support and Service Supervisor Salary | $70,163 | WV | March 26, 2024 |
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The Inbound Customer Support and Service Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Customer Support and Service Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Customer Support and Service Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Customer Support and Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Customer Support and Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $57,985 | Date Updated March 26, 2024 |
Location Wheeling, WV | Avg. Salary $58,282 | Date Updated March 26, 2024 |
Location Accoville, WV | Avg. Salary $53,103 | Date Updated March 26, 2024 |
Location Adrian, WV | Avg. Salary $52,389 | Date Updated March 26, 2024 |
Location Advent, WV | Avg. Salary $53,282 | Date Updated March 26, 2024 |
Location Albright, WV | Avg. Salary $55,782 | Date Updated March 26, 2024 |
Location Alderson, WV | Avg. Salary $54,651 | Date Updated March 26, 2024 |
Location Alkol, WV | Avg. Salary $52,865 | Date Updated March 26, 2024 |
Location Allen Junction, WV | Avg. Salary $53,103 | Date Updated March 26, 2024 |
Location Alloy, WV | Avg. Salary $53,103 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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