Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 157 jobs in Customer Services category. Average salaries can vary and range from $50,388 to $79,892. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from September 25, 2024.

Explore Related Categories:

Explore Jobs by:

Narrow the results by filtering on category, industry and income

Display

Alternate Job Titles: Customer Satisfaction and Retention Specialist- Annuities | Retention Specialist - Annuity Policies

Coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options that are available with annuities. Reviews surrender requests and contacts clients to re-engage and identify opportunities for additional sales. Makes recommendations... View job details


Alternate Job Titles: Billing Systems Analyst I | Customer Billing/Collections Systems Analyst I | Entry Billing Systems Analyst | Network Billing Systems Analyst I | Reimbursement/Billing Systems Analyst I

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details


Alternate Job Titles: Billing Systems Analyst II | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details


Alternate Job Titles: Billing Operations Systems Technical Analyst, Entry | Customer Billing/Collections Systems Analyst I | Entry Billing Systems Analyst | Network Billing Systems Analyst I | Reimbursement/Billing Systems Analyst I

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details


Alternate Job Titles: Billing Operations Systems Technical Analyst, Intermediate | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details


Alternate Job Titles: Contact Center Quality Analyst | Contact Center Planning and Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details


Alternate Job Titles: Contact Center Quality Analyst, Sr. | Contact Center Planning and Monitoring Senior Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. May suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. W... View job details


Alternate Job Titles: Contact Center Dialing System Administrator | Dialer Administrator

Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to i... View job details


Alternate Job Titles: Contact Center Scheduler I | Contact Center Forecasting and Resourcing Analyst I | Contact Center Metrics Analyst I | Customer Service Center Scheduler I | Workforce Management Analyst I

Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule as... View job details


Alternate Job Titles: Contact Center Scheduler III | Contact Center Forecasting and Resourcing Analyst III | Contact Center Metrics Analyst III | Customer Service Center Scheduler III | Workforce Management Analyst III

Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain conta... View job details


Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst