Browse Average Salary Ranges for Customer Services Jobs

Acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Processes basic branch service transactions and refers customers to ... View job details

Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. ... View job details

Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ... View job details

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details

Assists customers checking out in a store. Scans items, requests price checks, honors appropriate coupons, collects payment and gives change as appropriate. Responsible for counting contents of cash register drawer at the end of each shift. May bag items or perform other duties as needed. May help with store opening and closing procedures. Typically requires a high school diploma or equivalent. Ty... View job details

Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others ... View job details

Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others ... View job details

Assists customers checking out in a store. Scans items, requests price checks, honors appropriate coupons, collects payment and gives change as appropriate. Responsible for counting contents of cash register drawer at the end of each shift. May bag items or perform other duties as needed. May help with store opening and closing procedures. Typically requires a high school diploma or equivalent. Ty... View job details

Processes, adjusts, and closes simple, low-level claims in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Incumbents may be enrolled in a formal training program or apprenticeship. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under the clo... View job details

Processes, adjusts, and closes claims of low to moderate complexity in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Negotiates settlements within approved limits. Does not handle claims requiring outside field adjustment and refers complex claims to designated experts. Requires a high scho... View job details