Alternate Job Titles: IS Help Desk Supervisor II, Level II Help Desk Supervisor, Information Systems Help Desk Supervisor II, Help Desk Supervisor II
What is the average annual salary for Help Desk Supervisor II?
The annual salary for someone with the job title Help Desk Supervisor II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Supervisor II in the United States.
This chart describes the expected percentage of people who perform the job of Help Desk Supervisor II in the United States that make less than that annual salary. For example the median expected annualy pay for a typical Help Desk Supervisor II in the United States is $72,356 so 50% of the people who perform the job of Accountant I in the United Sates are expected to make less than $72,356.
Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
View Help Desk Supervisor II job description