Alternate Job Titles: Help Desk Supervisor III, Information Systems Help Desk Supervisor III, IS Help Desk Supervisor III, Level III Help Desk Supervisor
How much does a Help Desk Supervisor III make? The median annual Help Desk Supervisor III salary is $89,771, as of September 27, 2017, with a range usually between $77,352-$106,710, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Supervisor III in the United States.
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This chart describes the expected percentage of people who perform the job of Help Desk Supervisor III in the United States that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Supervisor III in the United States is $89,771, so 50% of the people who perform the job of Help Desk Supervisor III in the United States are expected to make less than $89,771.
Source: HR Reported data as of September 27, 2017
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This chart describes the expected percentage of people who perform the job of Help Desk Supervisor III that make less than that salary. For example 50% of the people who perform the job of Help Desk Supervisor III are expected to make less than the median.
Source: HR Reported data as of October 2017
Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual contributor. View full job description