Browse Average Salary Ranges for IT - Manager Jobs

Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Monitors the productivity of customer service representatives. Ensures customer satisfacti... View job details

Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing... View job details

Manages the design of web pages and development of web-based technical solutions that engage users and meet business requirements. Oversees project lifecycles from conceptualization through delivery. Develops creative designs and ensures that content meets brand standards and targets the intended audience. Oversees site usability and performance testing. Uses knowledge of front-end platforms, fram... View job details

Directs a department of UI designers who apply user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Oversees the development of the overall design philosophy for improving the workflow, functionality, and visual appeal of the organization's online presence. Establishes new projects and initiatives, ensures req... View job details

Manages a team of designers that apply user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Oversees the gathering of requirements from users and stakeholders and guides development of the overall information architecture. Leads the creation of new features based on the results from user research and usability... View job details

Manages the design of web pages and development of web-based technical solutions that engage users and meet business requirements. Oversees project lifecycles from conceptualization through delivery. Develops creative designs and ensures that content meets brand standards and targets the intended audience. Oversees site usability and performance testing. Uses knowledge of front-end platforms, fram... View job details

Directs a department of UI designers who apply user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Oversees the development of the overall design philosophy for improving the workflow, functionality, and visual appeal of the organization's online presence. Establishes new projects and initiatives, ensures req... View job details

Manages a team of designers that apply user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Oversees the gathering of requirements from users and stakeholders and guides development of the overall information architecture. Leads the creation of new features based on the results from user research and usability... View job details

Directs and oversees all aspects of an organization's technical help desk. Provides mentoring and leadership to the team. Develops and optimizes processes to achieve service level requirements and performance goals. Establishes policies and procedures that produce high-quality service to internal customers. Identifies and implements help desk systems and tools to identify, document, track, and res... View job details

Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze th... View job details