Alternate Job Titles: Level II Software Support Engineer, Intermediate Level Software Support Engineer, Software Technical Support Engineer II, Software Support Engineer II
How much does a Software Support Engineer II make? The median annual Software Support Engineer II salary is $77,644, as of September 06, 2017, with a range usually between $64,197-$88,260, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Software Support Engineer II in the United States.
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This chart describes the expected percentage of people who perform the job of Software Support Engineer II in the United States that make less than that annual salary. For example the median expected annual pay for a typical Software Support Engineer II in the United States is $77,644, so 50% of the people who perform the job of Software Support Engineer II in the United States are expected to make less than $77,644.
Source: HR Reported data as of September 06, 2017
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This chart describes the expected percentage of people who perform the job of Software Support Engineer II that make less than that salary. For example 50% of the people who perform the job of Software Support Engineer II are expected to make less than the median.
Source: HR Reported data as of September 2017
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. View full job description