Browse Average Salary Ranges for Customer Services Jobs

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details

Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing... View job details

Leads the overall account management strategy for an organization. Establishes and oversees an organization's account management policies, objectives, and initiatives. Creates short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Plans client retention strategies and account strategies that increase revenue. Builds cross-functional r... View job details

Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Leads a high quality customer support organization ... View job details

Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Leads a high quality customer support organization ... View job details

Leads the overall account management strategy for an organization. Establishes and oversees an organization's account management policies, objectives, and initiatives. Creates short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Plans client retention strategies and account strategies that increase revenue. Builds cross-functional r... View job details

Leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Typically r... View job details

Leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Typically r... View job details

Leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Typically r... View job details

Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires... View job details