Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 772 jobs in Customer Services category. Average salaries can vary and range from $40,579 to $125,068. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from January 26, 2024.

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Alternate Job Titles: Client Service Specialist II | Client Care Specialist II

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details


Alternate Job Titles: Contact Center Quality Analyst | Call Center Agent Quality Monitoring Analyst

Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks with... View job details


Alternate Job Titles: Contact Center Quality Assurance Auditor | Call Center Quality Assurance Auditor | Customer Service Quality Assurance Audit Specialist

Monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. ... View job details


Alternate Job Titles: Contact Center Traffic and Scheduling Senior Assistant | Call Center Traffic and Scheduling Senior Assistant | Customer Service Center Traffic and Scheduling Senior Assistant | Traffic Workforce Senior Assistant

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details


Alternate Job Titles: Customer Success Coordinator

Supports customer success team and initiatives to provide guidance and knowledge resources to customers that will facilitate the achievement of their business objectives using the organization's products and services. Assists with onboarding processes, distribution of product knowledge materials, and tools. Coordinates with internal teams to facilitate resources and training needed by customers. A... View job details


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