Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 143 jobs in Customer Services category. Average salaries can vary and range from $50,397 to $79,780. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from March 26, 2024.

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Customer Services
All Category Accounting Administrative, Support, and Clerical Advertising Aerospace and Defense Agriculture, Forestry, and Fishing Architecture Arts and Entertainment Automotive Aviation and Airlines Banking Biotechnology Clergy Construction and Installation Consulting Services Customer Services Education Energy and Utilities Engineering Entry Level Environment Executive and Management Facilities, Maintenance, and Repair Financial Services Fire, Law Enforcement, and Security Food, Beverage, and Tobacco Government Graphic Arts Healthcare - Administrative Healthcare - Nursing Healthcare - Practitioners Healthcare - Technicians Hotel, Gaming, Leisure, and Travel Human Resources Insurance Internet and New Media IT - All IT - Computers, Hardware IT - Computers, Software IT - Executive, Consulting IT - Manager IT - Networking Legal Services Library Services Logistics Manufacturing Marketing Materials Management Media - Broadcast Media - Print Military Mining Non-Profit and Social Services Personal Care and Service Pharmaceuticals Planning Printing and Publishing Public Relations Purchasing Real Estate Restaurant and Food Services Retail/Wholesale Sales Science and Research Skilled and Trades Sports and Recreation Telecommunications Training Transportation and Warehousing
Edu., Gov't. & Nonprofit
All Industry Aerospace & Defense Biotechnology Business Services Chemicals Construction Edu., Gov't. & Nonprofit Energy & Utilities Financial Services Healthcare Hospitality & Leisure Insurance Internet Media MFG Durable MFG Nondurable Pharmaceuticals Retail & Wholesale Software & Networking Telecom Transportation
$50K - $80K
All Income Level $100K+ $80K - $100K $50K - $80K $30K - $50K $10K - $30K
Alternate Job Titles: Service Contract Administrator | Service Contract and Renewals Administrator

Prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. May participate in review of customer issues and may recommend modifications to th... View job details

Alternate Job Titles: Field Service Engineer I | Entry Field Service Engineer | Entry Level Field Engineer | On-site Support Engineer I

Provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basi... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Analyst I | Call Center Traffic and Scheduling Analyst I | Customer Service Center Traffic and Scheduling Analyst I

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overfl... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Analyst II | Call Center Traffic and Scheduling Analyst II | Customer Service Center Traffic and Scheduling Analyst II

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overfl... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Analyst III | Call Center Traffic and Scheduling Analyst III | Customer Service Center Traffic and Scheduling Analyst III

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overfl... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Senior Assistant | Call Center Traffic and Scheduling Senior Assistant | Contact Center Traffice and Scheduling Senior Coordinator | Customer Service Center Traffic and Scheduling Senior Assistant

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a hig... View job details

Alternate Job Titles: Contact Center Traffic and Scheduling Supervisor | Call Center Traffic and Scheduling Supervisor | Customer Service Center Traffic and Supervisor

Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing... View job details

Alternate Job Titles: Website Operations Support Specialist | Web Service Support Specialist | Web Technical Support Representative

Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires... View job details

Alternate Job Titles: Website Operations Support Specialist | Web Customer Support Specialist | Web Technical Support Representative

Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires... View job details

Alternate Job Titles: Website Operations Support Specialist | Web Customer Support Specialist | Web Service Support Specialist

Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires... View job details

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About Edu., Gov't. & Nonprofit Industry

The Non-Profit sector is comprised of tax-exempt entities that provide products and services based on their mission. Non-profit organization missions typically fall into one of several categories, such as religious, health, educational, charitable, scientific, or cruelty prevention. Non-profits use excess revenue to reinvest in their organizations, rather than allocating it to owners or members. Non-profit organizations must comply with the rules set forth in section 501(c)(3) of the Internal Revenue Code.

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