Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 302 jobs in Customer Services category. Average salaries can vary and range from $21,640 to $270,567. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from February 26, 2024.

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Alternate Job Titles: Customer Retention Manager | Customer Retention/Insights Manager | Customer Satisfaction & Retention Manager | Customer Service/Retention Manager

Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. Manages... View job details

Alternate Job Titles: Billing Operations Systems Technical Analyst, Senior | Customer Billing/Collections Systems Analyst III | Network Billing Systems Analyst III | Reimbursement/Billing Systems Analyst III | Senior Network Billing Systems Analyst

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve complex billing problems. Assists with the integration of billing resolutions into the system. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's ... View job details

Alternate Job Titles: Contact Center Manager

Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art opera... View job details

Alternate Job Titles: Contact Center Quality Manager | Contact Center Planning and Monitoring Supervisor

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above... View job details

Alternate Job Titles: Customer Service Manager -E-commerce

Manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Coaches team members on best practices for responding to inquiries. Reports custome... View job details

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