Browse Average Salary Ranges for Customer Services Jobs

Receives orders for services, such as rentals, repairs, dry-cleaning, and storage. May be responsible for computing cost and accepting payment. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidel... View job details

Provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the ... View job details

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes billing system components after implementation or integration. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited co... View job details

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve complex billing problems. Assists with the integration of billing resolutions into the system. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's ... View job details

Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on servic... View job details

Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Leads a high quality customer support organization ... View job details

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities a... View job details

Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Ensures that onboarding processes are pr... View job details

Acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Processes basic branch service transactions and refers customers to ... View job details