Browse Average Salary Ranges for Customer Services Jobs

What are the average salary ranges for jobs in the Customer Services? There are 2510 jobs in Customer Services category. Average salaries can vary and range from $21,640 to $101,155. Salary ranges can differ significantly depending on the job, industry, location, required experience, specific skills, education, and other factors... Salaries listed below are U.S. national averages data from February 26, 2024.

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Alternate Job Titles: Billing Systems Analyst II | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details


Alternate Job Titles: Billing Operations Systems Technical Analyst, Intermediate | Customer Billing/Collections Systems Analyst II | Intermediate Billing Systems Analyst | Network Billing Systems Analyst II | Reimbursement/Billing Systems Analyst II

Monitors, maintains and verifies the billing system to ensure accurate billing information. Analyzes and implements new billing system components to help resolve billing problems. Ensures the operations and associated procedures of billing systems are efficient and effective for billing delivery. May require a bachelor's degree. Typically reports to a supervisor or manager. Gains exposure to some ... View job details


Alternate Job Titles: Contact Center Dialing System Administrator | Dialer Administrator

Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to i... View job details


Alternate Job Titles: Contact Center Scheduler III | Contact Center Forecasting and Resourcing Analyst III | Contact Center Metrics Analyst III | Customer Service Center Scheduler III | Workforce Management Analyst III

Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain conta... View job details


Alternate Job Titles: Contact Center Scheduling Supervisor | Contact Center Agent and Resources Scheduling Supervisor | Customer Service Center Forecasting/Optimization Supervisor | Workforce Management and Scheduling Supervisor

Leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Advanced analytical skills are typically required. Typically requires ... View job details


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