Browse Average Salary Ranges for Entry Level Jobs

Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overfl... View job details

Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policie... View job details

Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policie... View job details

Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policie... View job details

Investigates, reports, and responds to detected cyber incidents. Maintains system cybersecurity monitoring operations, and performs cyber incident triage to determine scope, urgency, and potential impact of the incident. Identifies the specific vulnerability and makes recommendations for remediation. Proactively searches for threats using a variety of Computer Network Defense (CND) tools, includin... View job details

Investigates, reports, and responds to detected cyber incidents. Maintains system cybersecurity monitoring operations, and performs cyber incident triage to determine scope, urgency, and potential impact of the incident. Identifies the specific vulnerability and makes recommendations for remediation. Proactively searches for threats using a variety of Computer Network Defense (CND) tools, includin... View job details

Investigates, reports, and responds to detected cyber incidents. Maintains system cybersecurity monitoring operations, and performs cyber incident triage to determine scope, urgency, and potential impact of the incident. Identifies the specific vulnerability and makes recommendations for remediation. Proactively searches for threats using a variety of Computer Network Defense (CND) tools, includin... View job details

Analyzes systems and networks to determine deviations from approved policies and configurations. Evaluates incident response procedures and capabilities. Conducts security scans, examines system configurations, and reviews documentation of incident response procedures. Analyzes identified malicious network activity to determine weaknesses exploited, exploitation methods, and the effects on the sys... View job details

Analyzes systems and networks to determine deviations from approved policies and configurations. Evaluates incident response procedures and capabilities. Conducts security scans, examines system configurations, and reviews documentation of incident response procedures. Analyzes identified malicious network activity to determine weaknesses exploited, exploitation methods, and the effects on the sys... View job details

Investigates, reports, and responds to detected cyber incidents. Maintains system cybersecurity monitoring operations, and performs cyber incident triage to determine scope, urgency, and potential impact of the incident. Identifies the specific vulnerability and makes recommendations for remediation. Proactively searches for threats using a variety of Computer Network Defense (CND) tools, includin... View job details