How much does a Guest Services Manager make in the United States? The average Guest Services Manager salary in the United States is $37,405 as of April 27, 2019, but the range typically falls between $28,899 and $45,809. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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Responsible for managing guest and front office operations. Assists with check-in, check-out, responds to guest requests and complaints. Oversees lobby operations and hotel amenities, such as concierge and valet services, pool or spa operations. Provides assistance to guests as needed. Monitors staff scheduling and shifts. Oversees departments cooperation. May require an associate's degree or its equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)
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