Browse Average Salary Ranges for IT - Networking Jobs

Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze th... View job details

Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and performance goals, and produce high-quality service to internal customers. Identifies and implements help desk systems and tools to identify, document, track, and resolve reported... View job details

Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the la... View job details

Manages all aspects of technical incident response from initiation to conclusion. Assesses the nature of the incident and determines what resources are needed to resolve the situation and restore service. Coordinates all efforts to contain and resolve the incident. Leads communications and conference calls with the team, stakeholders, customers, and others to provide updates. Documents all activit... View job details

Oversees staff in an organization's enterprise computer operations department. Monitors accessibility of applications or services. Assists with the implementation and maintenance of enterprise-wide system tools and ensures scalability. Establishes IT operating policies to mitigate risk. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of... View job details

Plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's deg... View job details

Schedules information systems equipment usage in order to fulfill company needs. Recommends appropriate maintenance strategies to ensure uninterrupted systems usage. May run diagnostic tests to ensure systems are operating efficiently. May require a bachelor's degree. Typically reports to a head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of... View job details

Administers and coordinates activities and processes in the IT procurement function. Prepares RFI's and RFP's based on stakeholder and company requirements. Conducts sourcing activities to evaluate supplier pricing and offerings. Reviews contracts, terms, and service level agreements. Inputs and tracks procurement data. Facilitates the planning and coordination of equipment delivery, installations... View job details

Administers and coordinates activities and processes in the IT procurement function. Prepares RFI's and RFP's based on stakeholder and company requirements. Conducts sourcing activities to evaluate supplier pricing and offerings. Reviews contracts, terms, and service level agreements. Inputs and tracks procurement data. Facilitates the planning and coordination of equipment delivery, installations... View job details

Administers and coordinates activities and processes in the IT procurement function. Prepares RFI's and RFP's based on stakeholder and company requirements. Conducts sourcing activities to evaluate supplier pricing and offerings. Reviews contracts, terms, and service level agreements. Inputs and tracks procurement data. Facilitates the planning and coordination of equipment delivery, installations... View job details