Browse Average Salary Ranges for Jobs in the Telecom Industry

Oversees and facilitates the installation of equipment and components for a project to ensure contractors are fulfilling all obligations and that work is carried out according to approved contracts, specifications, and schedules. Serves as a liaison with project management reporting on inspections, subcontracting, progress, and delays. Proactively identifies and works to resolve any site issues th... View job details

Directly supervises workers' day-to-day work on construction or installation projects. Coordinates subcontractor scheduling and the delivery and placement of on-site materials and equipment as required to execute each project phase. Monitors productivity and work quality to meet schedules and standards. Troubleshoots any issues involving workers, contractors, safety, quality, changes, or processes... View job details

Oversees and facilitates the installation of equipment and components for a project to ensure contractors are fulfilling all obligations and that work is carried out according to approved contracts, specifications, and schedules. Serves as a liaison with project management reporting on inspections, subcontracting, progress, and delays. Proactively identifies and works to resolve any site issues th... View job details

Oversees and facilitates the installation of equipment and components for a project to ensure contractors are fulfilling all obligations and that work is carried out according to approved contracts, specifications, and schedules. Serves as a liaison with project management reporting on inspections, subcontracting, progress, and delays. Proactively identifies and works to resolve any site issues th... View job details

Directly supervises workers' day-to-day work on construction or installation projects. Coordinates subcontractor scheduling and the delivery and placement of on-site materials and equipment as required to execute each project phase. Monitors productivity and work quality to meet schedules and standards. Troubleshoots any issues involving workers, contractors, safety, quality, changes, or processes... View job details

Analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Uses market research and statistical methodologies and tools to perform analysis. ... View job details

Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art opera... View job details

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above... View job details

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above... View job details

Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing... View job details