Advanced Support Representative Salary in Massachusetts

How much does an Advanced Support Representative make in Massachusetts? As of August 01, 2026, the average salary for an Advanced Support Representative in Massachusetts is $41,510 per year, which breaks down to an hourly rate of $20.

However, an Advanced Support Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $47,795
  • Majority Range (25th-75th percentile): $39,052 to $44,800
  • Entry-Level (10th percentile): $36,814

Key Factors That Influence Advanced Support Representative Salaries

An Advanced Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Advanced Support Representative Salaries?

Experience is a primary driver of an Advanced Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $40,825
  • Early Career (1-2 years): $51,742
  • Mid-Level (2-4 years): $57,568
  • Senior-Level (5-8 years): $81,717
  • Expert (over 8 years): $113,783
Job RoleYears of ExperienceAverage Salary
Advanced Support Representative less than 1 year $40,825
Insurance Claims Service Representative II 1-2 years $51,742
Insurance Claims Service Representative III 2-4 years $57,568
Insurance Claims Service Supervisor 5-8 years $81,717
Insurance Claims Service Manager I over 8 years $113,783

Top Paying Cities for Advanced Support Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $39,347
  • Amherst: $39,634
  • Barre: $40,030

Advanced Support Representative Salary by Industry: Top Paying Sectors

For Advanced Support Representative roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Insurance sectors offer the strongest compensation, at 30% above the average. In contrast, Advanced Support Representative positions in Edu., Gov't. & Nonprofit or Business Services typically offer lower base pay, as these industries often view Advanced Support Representative as a support function rather than a direct revenue driver.

The top paying industries for an Advanced Support Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $53,963 $26.0 30%
Insurance $45,661 $22.0 10%

Advanced Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Advanced Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$39,052
Average $41,510/year
$44,800
$3,254
Average $3,459/month
$3,733
$751
Average $798/week
$862
$19
Average $20/hour
$22
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,800 $3,733 $862 $22
Average $41,510 $3,459 $798 $20
25th Percentile $39,052 $3,254 $751 $19

Find Your Next Advanced Support Representative Job

Ready to take the next step in your career? Browse thousands of current Advanced Support Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Salem Hospital NSMC | Charlestown, MA

    Salem Hospital NSMC | Charlestown, MA

    Job SummarySummary Responsible for assisting customers and addressing their inquiries, concerns, or issues. Serve as a primary point of contact between cus... more

    7 Days Ago

  • Artech | Framingham, MA

    Artech | Framingham, MA

    Accounts Receivable Support RepresentativeLocation:Framingham, MA (Onsite) Duration:4Months Schedule:MonFri, 8:00 AM 5:00 PM Start:April 13 (3-week trainin... more

    7 Days Ago

  • DSI Systems | Westfield, MA

    DSI Systems | Westfield, MA

    Field Support Representative. DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a... more

    8 Days Ago

  • DSI | Chicopee, MA

    DSI | Chicopee, MA

    Job Description. Job Description. Field Support Representative. DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Sup... more

    9 Days Ago

  • isolved | Springfield, MA

    isolved | Springfield, MA

    Job Description. Job Description. Customer Support Representative  . Summary/Objectiveisolved. Customer Support Representatives contribute to a positive wo... more

    9 Days Ago

  • Kelly Services, Inc. | Chelmsford, MA

    Kelly Services, Inc. | Chelmsford, MA

    Kelly Services, Inc. Responsibilities: Process orders by phone, fax, and email via the ORACLE database. Provide customers with status of purchase orders, s... more

    9 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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