Guest Services Agent
Default (All-EOS Job Aggregator) – Harwich Port, MA
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How much does an Agent Services Administrator make in Massachusetts? As of September 01, 2026, the average salary for an Agent Services Administrator in Massachusetts is $49,484 per year, which breaks down to an hourly rate of $24.
However, an Agent Services Administrator's salary can vary significantly. Here's a look at the typical salary range:
Agent Services Administrator Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $55,197 | $4,600 | $1,061 | $27 |
| Average | $49,484 | $4,124 | $952 | $24 |
| 25th Percentile | $45,159 | $3,763 | $868 | $22 |
An Agent Services Administrator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Agent Services Administrator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Service Representative I | less than 1 year | $42,807 |
| Agent Services Administrator | 1-2 years | $48,294 |
| Customer Service Representative III | 2-4 years | $56,553 |
| Customer Service Representative IV | 5-8 years | $63,188 |
| Customer Service Team Leader | over 8 years | $70,865 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Agent Services Administrators. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Agent Services Administrator roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Agent Services Administrator positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Agent Services Administrator as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $56,906 | $27.0 | 15% |
| Biotechnology | $54,432 | $26.0 | 10% |
| Energy & Utilities | $54,432 | $26.0 | 10% |
| Healthcare | $53,443 | $26.0 | 8% |
| Pharmaceuticals | $53,443 | $26.0 | 8% |
Understanding how an Agent Services Administrator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $55,197 | $4,600 | $1,061 | $27 |
| Average | $49,484 | $4,124 | $952 | $24 |
| 25th Percentile | $45,159 | $3,763 | $868 | $22 |
Ready to take the next step in your career? Browse thousands of current Agent Services Administrator job openings on our job board. Use the search bar below to find your perfect match.
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