Guest Service Agent
Tharaldson Hospitality Management – Upper Marlboro, MD
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How much does an Answering Service Agent make in Maryland? As of September 01, 2026, the average salary for an Answering Service Agent in Maryland is $45,642 per year, which breaks down to an hourly rate of $22.
However, an Answering Service Agent's salary can vary significantly. Here's a look at the typical salary range:
Answering Service Agent Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $50,912 | $4,243 | $979 | $24 |
| Average | $45,642 | $3,804 | $878 | $22 |
| 25th Percentile | $41,653 | $3,471 | $801 | $20 |
An Answering Service Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Answering Service Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Service Representative I | less than 1 year | $39,484 |
| Answering Service Agent | 1-2 years | $44,545 |
| Customer Service Representative III | 2-4 years | $52,163 |
| Customer Service Representative IV | 5-8 years | $58,282 |
| Customer Service Team Leader | over 8 years | $65,364 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Answering Service Agents. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Answering Service Agent roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Answering Service Agent positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Answering Service Agent as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $52,489 | $25.0 | 15% |
| Biotechnology | $50,207 | $24.0 | 10% |
| Energy & Utilities | $50,207 | $24.0 | 10% |
| Healthcare | $49,294 | $24.0 | 8% |
| Pharmaceuticals | $49,294 | $24.0 | 8% |
Understanding how an Answering Service Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $50,912 | $4,243 | $979 | $24 |
| Average | $45,642 | $3,804 | $878 | $22 |
| 25th Percentile | $41,653 | $3,471 | $801 | $20 |
Ready to take the next step in your career? Browse thousands of current Answering Service Agent job openings on our job board. Use the search bar below to find your perfect match.
SHIVKRUPA HOSPITALITY INCORPORATED | Oxon Hill, MD
SHIVKRUPA HOSPITALITY INCORPORATED | Oxon Hill, MD
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Stonebridge Hospitality Management | Baltimore, MD
Stonebridge Hospitality Management | Baltimore, MD
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HHM Hotels | Rockville, MD
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Southwest Airlines | Hagerstown, MD
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Join Southwest Airlines - a company with heart. In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, ... more
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Anne Arundel Dermatology | Linthicum Heights, MD
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Largo Staybridge Suites by IHG | Upper Marlboro, MD
Largo Staybridge Suites by IHG | Upper Marlboro, MD
Job Description. Job Description. Guest Service Agent / Front Desk Agent. Largo Staybridge Suites by IHG. Wage: $16.00 - $18.00 /hr BOE. Be the Friendly Fa... more
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