What are the main factors that influence an Assistant Customer Service Management's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Assistant Customer Service Management?

The Healthcare industry offers the highest average compensation for Assistant Customer Service Management roles, with salaries approximately 18% above the market median.

How does experience change An Assistant Customer Service Management's salary?

An Assistant Customer Service Management's salary grows with experience: starting around $42,274 for beginners, reaching about $55,849 at mid-level, and approach $69,983 for experts.

What are the highest paying states for an Assistant Customer Service Management?

Assistant Customer Service Management salary varies significantly by state. The top 3 highest paying states for Assistant Customer Service Management roles are District of Columbia $43,827, California $43,661, Massachusetts $43,079. These tech hubs typically pay 10-15% above the national average.

How much do different types of Assistant Customer Service Management roles make?

Salaries for Assistant Customer Service Management level roles vary by specialization: Assistant Executive Customer Service: $249,151; Customer Service Director: $179,185; Assistant Customer Service Manager: $78,468; Assistant Manager of Customer Service: $77,658; Office Assistant/Customer Service: $54,305.

Assistant Customer Service Management Salary in Massachusetts

How much does an Assistant Customer Service Management make in Massachusetts? As of September 01, 2026, the average salary for an Assistant Customer Service Management in Massachusetts is $43,079 per year, which breaks down to an hourly rate of $21.

However, an Assistant Customer Service Management's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $50,466
Majority Range (25th-75th percentile): $39,558 to $46,946
Entry-Level (10th percentile): $36,353

10% $36,353

50% (Median) $43,079

90% $50,466

Assistant Customer Service Management Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,946	$3,912	$903	$23
Average	$43,079	$3,590	$828	$21
25th Percentile	$39,558	$3,297	$761	$19

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Key Factors That Influence Assistant Customer Service Management Salaries

An Assistant Customer Service Management's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Assistant Customer Service Management Salaries?

Experience is a primary driver of an Assistant Customer Service Management's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $42,274
Early Career (1-2 years): $47,692
Mid-Level (2-4 years): $55,849
Senior-Level (5-8 years): $62,401
Expert (over 8 years): $69,983

Job Role	Years of Experience	Average Salary
Assistant Customer Service Management	less than 1 year	$42,274
Customer Service Representative II	1-2 years	$47,692
Customer Service Representative III	2-4 years	$55,849
Customer Service Representative IV	5-8 years	$62,401
Customer Service Team Leader	over 8 years	$69,983

How Do Assistant Customer Service Management Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Assistant Customer Service Managements. For example, consider the average annual salaries in these key locations:

District of Columbia: $43,827.
California: $43,661.
Massachusetts: $43,079.

District of Columbia $43,827 California $43,661 Massachusetts $43,079 Washington $42,921 New Jersey $42,905 Alaska $42,850 Connecticut $42,303 New York $42,082

Hawaii $41,373 Rhode Island $41,041 Maryland $40,815 Minnesota $40,506 Colorado $40,388 Illinois $40,348 Oregon $40,198 Delaware $40,087

New Hampshire $40,017 Virginia $39,861 Pennsylvania $39,406 Nevada $39,176 North Dakota $39,101 Michigan $38,982 Wisconsin $38,939 Vermont $38,852

Texas $38,610 Maine $38,594 Arizona $38,571 Ohio $38,543 Georgia $38,179 Indiana $37,997 Wyoming $37,961 Utah $37,906

Iowa $37,882 Kansas $37,692 Louisiana $37,636 North Carolina $37,617 Missouri $37,609 Florida $37,454 Montana $37,371 Nebraska $37,292

Kentucky $37,249 South Carolina $37,090 Tennessee $36,991 Idaho $36,952 New Mexico $36,663 Oklahoma $36,599 Alabama $36,366 South Dakota $35,974

Arkansas $35,760 West Virginia $35,645 Mississippi $35,301

Top Paying Cities for Assistant Customer Service Management

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $40,834
Amherst: $41,132
Barre: $41,543

Agawam, MA $40,834

Amherst, MA $41,132

Barre, MA $41,543

Belchertown, MA $41,094

Blandford, MA $41,017

Bondsville, MA $41,101

Brimfield, MA $41,324

Chester, MA $40,847

Chesterfield, MA $40,852

Chicopee, MA $40,829

Cummington, MA $40,741

Easthampton, MA $40,925

East Longmeadow, MA $40,858

East Otis, MA $41,024

Feeding Hills, MA $40,856

Gilbertville, MA $41,431

Goshen, MA $40,848

Granby, MA $40,936

Granville, MA $41,155

Hadley, MA $41,023

Hampden, MA $40,942

Hardwick, MA $41,454

Hatfield, MA $41,031

Haydenville, MA $40,981

Holyoke, MA $40,866

Huntington, MA $40,903

Leeds, MA $40,929

Leverett, MA $41,184

Ludlow, MA $40,904

Monson, MA $41,103

North Amherst, MA $41,104

Northampton, MA $40,958

Florence, MA $40,933

North Hatfield, MA $41,012

Oakham, MA $41,527

Palmer, MA $41,152

Plainfield, MA $40,728

Russell, MA $41,011

Shutesbury, MA $41,247

Southampton, MA $40,902

South Barre, MA $41,526

South Hadley, MA $40,914

Southwick, MA $41,002

Thorndike, MA $41,098

Three Rivers, MA $41,042

Wales, MA $41,287

Ware, MA $41,290

Warren, MA $41,356

West Chesterfield, MA $40,847

Westfield, MA $40,915

West Hatfield, MA $40,990

West Springfield, MA $40,831

West Warren, MA $41,295

Whately, MA $41,014

Wheelwright, MA $41,500

Wilbraham, MA $40,924

Williamsburg, MA $40,896

Woronoco, MA $40,969

Worthington, MA $40,763

Springfield, MA $40,827

Longmeadow, MA $40,841

Indian Orchard, MA $40,845

Pittsfield, MA $40,609

Adams, MA $40,567

Ashley Falls, MA $41,112

Becket, MA $40,723

Berkshire, MA $40,605

Cheshire, MA $40,593

Dalton, MA $40,609

Glendale, MA $40,623

Great Barrington, MA $40,884

Hinsdale, MA $40,641

Housatonic, MA $40,629

Lanesboro, MA $40,577

Lee, MA $40,652

Lenox, MA $40,601

Lenox Dale, MA $40,607

Middlefield, MA $40,675

Mill River, MA $41,012

Monterey, MA $40,877

North Adams, MA $40,546

North Egremont, MA $40,836

Otis, MA $40,913

Richmond, MA $40,566

Sandisfield, MA $41,123

Savoy, MA $40,641

Sheffield, MA $41,046

South Egremont, MA $40,966

Southfield, MA $41,143

South Lee, MA $40,688

Stockbridge, MA $40,602

Tyringham, MA $40,770

West Stockbridge, MA $40,574

Williamstown, MA $40,422

Windsor, MA $40,634

Greenfield, MA $41,077

Ashfield, MA $40,828

Athol, MA $41,561

Bernardston, MA $41,148

Buckland, MA $40,831

Charlemont, MA $40,749

Colrain, MA $41,000

Conway, MA $40,972

Deerfield, MA $41,066

Drury, MA $40,665

Erving, MA $41,292

Heath, MA $40,799

Lake Pleasant, MA $41,211

Millers Falls, MA $41,248

Monroe Bridge, MA $40,604

Montague, MA $41,194

Gill, MA $41,216

New Salem, MA $41,363

Northfield, MA $41,244

Orange, MA $41,422

Petersham, MA $41,534

Rowe, MA $40,686

Royalston, MA $41,452

Shelburne Falls, MA $40,953

South Deerfield, MA $41,043

Sunderland, MA $41,143

Turners Falls, MA $41,189

Warwick, MA $41,267

Wendell, MA $41,305

Wendell Depot, MA $41,319

Fitchburg, MA $41,845

Ashburnham, MA $41,716

Ashby, MA $41,835

Ayer, MA $42,207

Devens, MA $42,112

Baldwinville, MA $41,599

East Templeton, MA $41,644

Gardner, MA $41,689

Westminster, MA $41,693

Groton, MA $42,240

Harvard, MA $42,161

Hubbardston, MA $41,650

Leominster, MA $41,854

Littleton, MA $42,311

Lunenburg, MA $41,986

Pepperell, MA $42,233

Shirley, MA $42,106

Still River, MA $42,056

Templeton, MA $41,642

Townsend, MA $42,079

West Groton, MA $42,163

West Townsend, MA $41,982

Winchendon, MA $41,569

Winchendon Springs, MA $41,607

Auburn, MA $41,480

North Dartmouth, MA $41,726

South Dartmouth, MA $41,729

North Attleboro, MA $41,520

Plainville, MA $41,806

Attleboro Falls, MA $41,579

North Dighton, MA $41,670

Norton, MA $42,229

Raynham, MA $42,454

Raynham Center, MA $42,411

Rehoboth, MA $41,244

Rochester, MA $41,826

Seekonk, MA $41,055

Swansea, MA $41,320

Berkley, MA $41,868

Taunton, MA $42,117

Westport, MA $41,712

Westport Point, MA $41,708

Berlin, MA $41,777

Cataumet, MA $41,919

Blackstone, MA $41,615

Boylston, MA $41,549

Brookfield, MA $41,461

Charlton, MA $41,513

Charlton City, MA $41,514

Charlton Depot, MA $41,514

Clinton, MA $41,722

East Brookfield, MA $41,495

Douglas, MA $41,566

East Princeton, MA $41,651

Fiskdale, MA $41,443

Grafton, MA $41,528

Holden, MA $41,489

Holland, MA $41,375

Jefferson, MA $41,524

Lancaster, MA $41,920

Leicester, MA $41,484

Linwood, MA $41,632

Manchaug, MA $41,535

Millbury, MA $41,483

Millville, MA $41,587

New Braintree, MA $41,484

Northborough, MA $41,612

Northbridge, MA $41,619

North Brookfield, MA $41,497

North Grafton, MA $41,503

North Oxford, MA $41,499

North Uxbridge, MA $41,596

Oxford, MA $41,520

Princeton, MA $41,646

Rochdale, MA $41,487

Rutland, MA $41,550

Shrewsbury, MA $41,489

Southbridge, MA $41,504

South Grafton, MA $41,553

South Lancaster, MA $41,822

Spencer, MA $41,498

Sterling, MA $41,699

Sturbridge, MA $41,475

Upton, MA $41,669

Uxbridge, MA $41,608

Webster, MA $41,551

Dudley, MA $41,537

Westborough, MA $41,646

West Boylston, MA $41,532

West Brookfield, MA $41,416

West Millbury, MA $41,488

Whitinsville, MA $41,607

Sutton, MA $41,531

Worcester, MA $41,472

East Walpole, MA $42,771

Cherry Valley, MA $41,477

Paxton, MA $41,490

Framingham, MA $42,439

Village Of Nagog Woods, MA $42,370

Boxborough, MA $42,235

Acton, MA $42,368

Ashland, MA $42,181

Bedford, MA $42,544

Hanscom Afb, MA $42,776

Bolton, MA $41,994

Carlisle, MA $42,412

Concord, MA $42,519

Fayville, MA $42,104

Holliston, MA $42,170

Hopedale, MA $41,818

Hopkinton, MA $41,868

Hudson, MA $42,055

Marlborough, MA $41,986

Maynard, MA $42,355

Mendon, MA $41,743

Milford, MA $41,887

Natick, MA $42,960

Sherborn, MA $42,667

Southborough, MA $41,981

Foxboro, MA $42,432

Franklin, MA $41,978

Greenbush, MA $42,840

Green Harbor, MA $42,609

Hingham, MA $43,120

Hull, MA $43,555

Humarock, MA $42,662

Mansfield, MA $42,368

Marshfield, MA $42,632

Marshfield Hills, MA $42,703

Medfield, MA $42,751

Medway, MA $42,163

Millis, MA $42,476

Minot, MA $42,840

Norfolk, MA $42,353

North Marshfield, MA $42,609

North Scituate, MA $42,913

Norwell, MA $42,797

Norwood, MA $43,015

Ocean Bluff, MA $42,609

Scituate, MA $42,882

Sharon, MA $42,658

Sheldonville, MA $41,986

South Walpole, MA $42,504

Stoughton, MA $42,691

Walpole, MA $42,669

Westwood, MA $43,265

Wrentham, MA $41,979

Boston, MA $43,986

Roxbury, MA $43,983

Roxbury Crossing, MA $43,983

Dorchester, MA $43,971

Dorchester Center, MA $43,939

Mattapan, MA $43,912

Charlestown, MA $43,980

Jamaica Plain, MA $43,964

Roslindale, MA $43,904

West Roxbury, MA $43,839

Allston, MA $43,973

Brighton, MA $43,951

Hyde Park, MA $43,771

Readville, MA $43,745

Cambridge, MA $43,956

Somerville, MA $43,977

Malden, MA $43,890

Everett, MA $43,952

Chelsea, MA $43,957

Revere, MA $43,889

Winthrop, MA $43,928

Medford, MA $43,909

West Medford, MA $43,874

Quincy, MA $43,624

Melrose, MA $43,752

Stoneham, MA $43,551

Braintree, MA $43,165

Milton, MA $43,693

Milton Village, MA $43,835

Weymouth, MA $43,106

East Weymouth, MA $43,154

South Weymouth, MA $42,798

North Weymouth, MA $43,526

East Boston, MA $43,985

Brockton, MA $42,672

Avon, MA $42,691

Bridgewater, MA $42,576

Bryantville, MA $42,608

Carver, MA $42,171

Duxbury, MA $42,492

East Bridgewater, MA $42,657

Easton, MA $42,663

Elmwood, MA $42,638

Halifax, MA $42,568

Hanover, MA $42,708

Hanson, MA $42,628

Holbrook, MA $42,710

Middleboro, MA $42,119

Manomet, MA $42,243

Lakeville, MA $41,993

Monponsett, MA $42,583

Abington, MA $42,693

North Carver, MA $42,292

North Easton, MA $42,671

North Pembroke, MA $42,639

Pembroke, MA $42,620

Plymouth, MA $42,187

Kingston, MA $42,455

South Carver, MA $42,116

Plympton, MA $42,437

Randolph, MA $42,864

Rockland, MA $42,712

South Easton, MA $42,639

West Bridgewater, MA $42,669

White Horse Beach, MA $42,267

Whitman, MA $42,677

Lexington, MA $43,207

Brookline, MA $43,964

Brookline Village, MA $43,970

Waltham, MA $43,472

North Waltham, MA $43,714

New Town, MA $43,850

Babson Park, MA $43,460

Newton, MA $43,885

Newton Center, MA $43,856

Newtonville, MA $43,826

Newton Highlands, MA $43,818

Newton Lower Falls, MA $43,619

Newton Upper Falls, MA $43,767

West Newton, MA $43,756

Auburndale, MA $43,669

Chestnut Hill, MA $43,934

Waban, MA $43,738

Watertown, MA $43,922

Arlington, MA $43,814

Arlington Heights, MA $43,792

Belmont, MA $43,843

Waverley, MA $43,884

Wellesley Hills, MA $43,460

Wellesley, MA $43,304

Needham, MA $43,544

Weston, MA $43,282

Needham Heights, MA $43,696

Nonantum, MA $43,850

Buzzards Bay, MA $42,020

Lincoln, MA $42,946

Stow, MA $42,207

Sudbury, MA $42,548

Wayland, MA $42,908

Woodville, MA $41,835

Woburn, MA $43,160

Burlington, MA $42,765

Andover, MA $41,902

Billerica, MA $42,407

Chelmsford, MA $42,436

Dracut, MA $42,362

Dunstable, MA $42,344

Haverhill, MA $41,863

Georgetown, MA $41,931

Groveland, MA $41,890

Lawrence, MA $41,813

Methuen, MA $41,820

North Andover, MA $41,863

Lowell, MA $42,442

Merrimac, MA $41,842

North Billerica, MA $42,425

North Chelmsford, MA $42,430

North Reading, MA $42,278

Nutting Lake, MA $42,427

Pinehurst, MA $42,475

Reading, MA $42,689

Tewksbury, MA $42,280

Tyngsboro, MA $42,386

Wakefield, MA $43,213

West Boxford, MA $41,939

Westford, MA $42,389

Wilmington, MA $42,316

Winchester, MA $43,637

Lynn, MA $43,583

Saugus, MA $43,638

Swampscott, MA $43,372

Nahant, MA $43,712

Amesbury, MA $41,818

Beverly, MA $42,600

Boxford, MA $41,921

Byfield, MA $41,958

Danvers, MA $42,517

Essex, MA $42,272

Gloucester, MA $42,318

Hamilton, MA $42,354

Hathorne, MA $42,374

Chilmark, MA $41,861

East Falmouth, MA $41,938

East Sandwich, MA $42,117

East Wareham, MA $42,010

Edgartown, MA $41,992

Falmouth, MA $41,879

Woods Hole, MA $41,796

Menemsha, MA $41,876

Monument Beach, MA $41,948

Nantucket, MA $42,232

North Falmouth, MA $41,894

Oak Bluffs, MA $41,950

Onset, MA $41,958

Pocasset, MA $41,933

Sagamore, MA $42,079

Sagamore Beach, MA $42,100

Sandwich, MA $42,085

Siasconset, MA $42,188

Silver Beach, MA $41,876

Vineyard Haven, MA $41,908

Wareham, MA $41,923

West Chop, MA $41,920

West Falmouth, MA $41,868

West Tisbury, MA $41,897

West Wareham, MA $41,905

Hyannis, MA $42,263

Barnstable, MA $42,170

Brewster, MA $42,229

Centerville, MA $42,156

Chatham, MA $42,257

Cotuit, MA $42,071

Ipswich, MA $42,121

Cummaquid, MA $42,183

Lynnfield, MA $42,840

Manchester, MA $42,528

Marblehead, MA $43,030

Middleton, MA $42,189

Newburyport, MA $41,876

Newbury, MA $41,952

Salisbury, MA $41,787

Peabody, MA $42,904

Prides Crossing, MA $42,626

Rockport, MA $42,233

Rowley, MA $42,024

Salem, MA $42,890

South Hamilton, MA $42,286

Topsfield, MA $42,151

Wenham, MA $42,391

West Newbury, MA $41,889

Accord, MA $42,826

Bellingham, MA $41,806

Brant Rock, MA $42,523

Canton, MA $42,891

Cohasset, MA $43,113

Dedham, MA $43,623

Dover, MA $43,082

East Mansfield, MA $42,535

Dennis, MA $42,218

Dennis Port, MA $42,301

East Dennis, MA $42,187

Eastham, MA $42,171

East Orleans, MA $42,014

Forestdale, MA $42,028

Harwich, MA $42,264

Harwich Port, MA $42,284

Hyannis Port, MA $42,184

Marstons Mills, MA $42,109

Mashpee, MA $42,016

North Chatham, MA $42,249

North Eastham, MA $42,171

North Truro, MA $42,097

Orleans, MA $42,208

Osterville, MA $42,114

Provincetown, MA $42,162

South Chatham, MA $42,267

South Dennis, MA $42,267

South Harwich, MA $42,273

South Orleans, MA $42,222

South Wellfleet, MA $42,083

South Yarmouth, MA $42,290

Truro, MA $42,065

Wellfleet, MA $42,115

West Barnstable, MA $42,163

West Chatham, MA $42,263

West Dennis, MA $42,274

West Harwich, MA $42,284

West Hyannisport, MA $42,210

West Yarmouth, MA $42,256

Yarmouth Port, MA $42,237

Assonet, MA $41,765

Attleboro, MA $41,392

Chartley, MA $42,268

Cuttyhunk, MA $41,776

Dartmouth, MA $41,727

Dighton, MA $41,534

East Freetown, MA $41,773

East Taunton, MA $42,088

Fairhaven, MA $41,727

Fall River, MA $41,655

Somerset, MA $41,452

Marion, MA $41,819

Mattapoisett, MA $41,748

New Bedford, MA $41,725

Acushnet, MA $41,740

Assistant Customer Service Management Salary by Industry: Top Paying Sectors

For Assistant Customer Service Management roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Assistant Customer Service Management positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Assistant Customer Service Management as a support function rather than a direct revenue driver.

The top paying industries for an Assistant Customer Service Management

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Healthcare	$50,834	$24.0	18%
Energy & Utilities	$49,541	$24.0	15%
Financial Services	$47,387	$23.0	10%
Insurance	$47,387	$23.0	10%
Pharmaceuticals	$47,387	$23.0	10%

Assistant Customer Service Management Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Assistant Customer Service Management's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$39,558

Average $43,079/year

$46,946

$3,297

Average $3,590/month

$3,912

$761

Average $828/week

$903

$19

Average $21/hour

$23

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,946	$3,912	$903	$23
Average	$43,079	$3,590	$828	$21
25th Percentile	$39,558	$3,297	$761	$19

Find Your Next Assistant Customer Service Management Job

Ready to take the next step in your career? Browse thousands of current Assistant Customer Service Management job openings on our job board. Use the search bar below to find your perfect match.

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Assistant Customer Service Management Salary in Massachusetts

Check out Assistant Customer Service Management Job Openings in Massachusetts

Key Factors That Influence Assistant Customer Service Management Salaries

How Experience Level Affects Assistant Customer Service Management Salaries?

How Do Assistant Customer Service Management Salaries Vary from State to State?

Top Paying Cities for Assistant Customer Service Management

Assistant Customer Service Management Salary by Industry: Top Paying Sectors

The top paying industries for an Assistant Customer Service Management

Assistant Customer Service Management Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Assistant Customer Service Management Job

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For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Assistant Customer Service Management Salary in Massachusetts

Check out Assistant Customer Service Management Job Openings in Massachusetts

Key Factors That Influence Assistant Customer Service Management Salaries

How Experience Level Affects Assistant Customer Service Management Salaries?

How Do Assistant Customer Service Management Salaries Vary from State to State?

Top Paying Cities for Assistant Customer Service Management

Assistant Customer Service Management Salary by Industry: Top Paying Sectors

The top paying industries for an Assistant Customer Service Management

Assistant Customer Service Management Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Assistant Customer Service Management

Find Your Next Assistant Customer Service Management Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?