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Call Centre Operator Salary in the United States

How much does a Call Centre Operator make in the United States? As of August 01, 2026, the average salary for a Call Centre Operator in the United States is $40,099 per year, which breaks down to an hourly rate of $19.

However, a Call Centre Operator's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $47,695
  • Majority Range (25th-75th percentile): $37,039 to $44,075
  • Entry-Level (10th percentile): $34,253
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Call Centre Operator Job Openings in the United States

Key Factors That Influence Call Centre Operator Salaries

A Call Centre Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Centre Operator Salaries?

Experience is a primary driver of a Call Centre Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $35,320
  • Early Career (1-2 years): $39,271
  • Mid-Level (2-4 years): $47,991
  • Senior-Level (5-8 years): $54,195
  • Expert (over 8 years): $60,133
Job RoleYears of ExperienceAverage Salary
Contact Center Representative I - Inbound less than 1 year $35,320
Call Centre Operator 1-2 years $39,271
Contact Center Representative III - Inbound 2-4 years $47,991
Contact Center Representative IV - Inbound 5-8 years $54,195
Inbound Contact Center Supervisor over 8 years $60,133

How Do Call Centre Operator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Centre Operators. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $44,398.
  • California: $44,230.
  • Massachusetts: $43,640.

Top Paying Cities for Call Centre Operator

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $50,577
  • San Francisco: $50,024
  • Oakland: $48,969

Call Centre Operator Salary by Industry: Top Paying Sectors

For Call Centre Operator roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Call Centre Operator positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Call Centre Operator as a support function rather than a direct revenue driver.

The top paying industries for a Call Centre Operator

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking $50,124 $24.0 25%
Financial Services $48,119 $23.0 20%
Energy & Utilities $46,114 $22.0 15%
Biotechnology $44,109 $21.0 10%
Insurance $44,109 $21.0 10%

How Education impacts a Call Centre Operator's Salary?

Your level of education can impact your salary potential. While many Call Centre Operator professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Centre Operator with a high school is between $38,855 and $41,697.

Call Centre Operator Salaries by Degree Level

Typical Education for Call Centre Operator
Degree Level % of user with this level of education
No Degree 2%
High School 41.4%
Associate's Degree 18.5%
Bachelor's Degree 33.3%
Master's Degree or MBA 4.8%
JD, MD, PhD or Equivalent 0%
View as Graph

Call Centre Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Centre Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$37,039
Average $40,099/year
$44,075
$3,087
Average $3,342/month
$3,673
$712
Average $771/week
$848
$18
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,075 $3,673 $848 $21
Average $40,099 $3,342 $771 $19
25th Percentile $37,039 $3,087 $712 $18

Most common benefits for Call Centre Operator

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Call Centre Operator

Here are companies hiring for Call Centre Operator and their salaries, click below for more details.

Find Your Next Call Centre Operator Job

Ready to take the next step in your career? Browse thousands of current Call Centre Operator job openings on our job board. Use the search bar below to find your perfect match.

  • Confidential | Columbus, OH

    Associate Vice President Internal Communications

    Confidential | Columbus, OH

    Associate Vice President, Internal Communications. About the Company. National consulting & advisory services firm focused on the healthcare industry. Indu... more

    20 Days Ago

  • C.R. England | Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    25 Days Ago

  • Confidential | Columbus, OH

    Vice President Credit Risk Strategy&Data Science

    Confidential | Columbus, OH

    Vice President, Credit Risk Strategy & Data Science. About the Company. High-growth SMB lender building the next generation of credit decisioning. Industry... more

    25 Days Ago

  • Confidential | Columbus, OH

    Vice President Payments Engineering

    Confidential | Columbus, OH

    Vice President, Payments Engineering. About the Company. Globally-recognized provider of corporate payment solutions. Industry. Financial Services. Type. P... more

    27 Days Ago

  • Confidential | Columbus, OH

    Senior Vice President of Project Delivery

    Confidential | Columbus, OH

    Senior Vice President of Project Delivery. About the Company. A multi-billion-dollar construction organization with collaborative, servant-minded leadershi... more

    27 Days Ago

  • USPS | Columbus, OH

    USPS Postal Workers

    USPS | Columbus, OH

    The United States Postal Service (USPS) is seeking Mail Carriers and City Carrier Assistants (CCA) to deliver mail and packages to residential and business... more

    1 Month Ago

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FAQ about Call Centre Operator

1. What industry pays the highest salary for Call Centre Operator?

The Software & Networking industry offers the highest average compensation for Call Centre Operator roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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