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Call Centre Operator Salary in North Carolina

How much does a Call Centre Operator make in North Carolina? As of August 01, 2026, the average salary for a Call Centre Operator in North Carolina is $38,106 per year, which breaks down to an hourly rate of $18.

However, a Call Centre Operator's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $45,324
  • Majority Range (25th-75th percentile): $35,198 to $41,884
  • Entry-Level (10th percentile): $32,551
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Call Centre Operator Job Openings in North Carolina

Key Factors That Influence Call Centre Operator Salaries

A Call Centre Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Call Centre Operator Salaries?

Experience is a primary driver of a Call Centre Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $33,565
  • Early Career (1-2 years): $37,319
  • Mid-Level (2-4 years): $45,606
  • Senior-Level (5-8 years): $51,502
  • Expert (over 8 years): $57,144
Job RoleYears of ExperienceAverage Salary
Contact Center Representative I - Inbound less than 1 year $33,565
Call Centre Operator 1-2 years $37,319
Contact Center Representative III - Inbound 2-4 years $45,606
Contact Center Representative IV - Inbound 5-8 years $51,502
Inbound Contact Center Supervisor over 8 years $57,144

How Do Call Centre Operator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Centre Operators. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $44,398.
  • California: $44,230.
  • Massachusetts: $43,640.

Top Paying Cities for Call Centre Operator

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $36,357
  • Mount Holly: $38,567
  • Mount Mourne: $38,021

Call Centre Operator Salary by Industry: Top Paying Sectors

For Call Centre Operator roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Call Centre Operator positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Call Centre Operator as a support function rather than a direct revenue driver.

The top paying industries for a Call Centre Operator

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking $47,633 $23.0 25%
Financial Services $45,728 $22.0 20%
Energy & Utilities $43,822 $21.0 15%
Biotechnology $41,917 $20.0 10%
Insurance $41,917 $20.0 10%

Call Centre Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Centre Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$35,198
Average $38,106/year
$41,884
$2,933
Average $3,176/month
$3,490
$677
Average $733/week
$805
$17
Average $18/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $41,884 $3,490 $805 $20
Average $38,106 $3,176 $733 $18
25th Percentile $35,198 $2,933 $677 $17

Find Your Next Call Centre Operator Job

Ready to take the next step in your career? Browse thousands of current Call Centre Operator job openings on our job board. Use the search bar below to find your perfect match.

  • LOGFRET | EL PASO, TX

    call Centre Customer Service

    LOGFRET | EL PASO, TX

    LogFret seeks an experienced Call Centre Customer Service Administrator to join us. The candidate must have extensive knowledge of the job. You maintain th... more

    7 Days Ago

  • Securitas Technology | WAKE ISLAND, HI

    Call Center Operator

    Securitas Technology | WAKE ISLAND, HI

    Securitas Technology is seeking a Call Center Operator to support our electronic security and life safety monitoring operations. In this role, you will han... more

    5 Days Ago

  • Securitas Technology | UNIONTOWN, OH

    Call Center Operator

    Securitas Technology | UNIONTOWN, OH

    Securitas Technology is seeking a Call Center Operator to support our electronic security and life safety monitoring operations. In this role, you will han... more

    5 Days Ago

  • Securitas Technology | WAKE ISLAND, HI

    Call Service Representative

    Securitas Technology | WAKE ISLAND, HI

    Securitas Technology is seeking a Call Service Representative to support our integrated electronic security and life safety solutions for commercial and en... more

    5 Days Ago

  • Securitas Technology | WAKE ISLAND, HI

    Call Center Agent

    Securitas Technology | WAKE ISLAND, HI

    Securitas Technology is seeking a Call Center Agent to support our integrated electronic security and life safety solutions. In this role, you will handle ... more

    5 Days Ago

  • MCI Careers | LAS CRUCES, NM

    Call Center Sales Representative

    MCI Careers | LAS CRUCES, NM

    MCI Careers seeks Call Center Sales Representatives to drive revenue and deliver exceptional customer experiences for leading technology and software brand... more

    5 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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