Associate CMC
AbbVie – Waltham, MA
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How much does a CMC make in Massachusetts? As of August 01, 2026, the average salary for a CMC in Massachusetts is $65,564 per year, which breaks down to an hourly rate of $32.
However, a CMC's salary can vary significantly. Here's a look at the typical salary range:
CMC Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $75,126 | $6,260 | $1,445 | $36 |
| Average | $65,564 | $5,464 | $1,261 | $32 |
| 25th Percentile | $59,262 | $4,938 | $1,140 | $28 |
A CMC's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a CMC's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Contact Center Scheduler I | less than 1 year | $56,046 |
| CMC | 1-2 years | $63,572 |
| Contact Center Scheduler III | 2-4 years | $77,103 |
| Contact Center Scheduling Supervisor | 5-8 years | $83,604 |
| Contact Center Scheduling Manager | over 8 years | $118,858 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CMCs. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For CMC roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 20% above the average. In contrast, CMC positions in Biotechnology or Transportation typically offer lower base pay, as these industries often view CMC as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $78,676 | $38.0 | 20% |
Understanding how a CMC's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $75,126 | $6,260 | $1,445 | $36 |
| Average | $65,564 | $5,464 | $1,261 | $32 |
| 25th Percentile | $59,262 | $4,938 | $1,140 | $28 |
Ready to take the next step in your career? Browse thousands of current CMC job openings on our job board. Use the search bar below to find your perfect match.
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