Contact Center Agent
Life Remembered – JEANNETTE, PA
Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
How much does a Contact Administrator make in Washington? As of September 01, 2026, the average salary for a Contact Administrator in Washington is $54,746 per year, which breaks down to an hourly rate of $26.
However, a Contact Administrator's salary can vary significantly. Here's a look at the typical salary range:
Contact Administrator Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $60,771 | $5,064 | $1,169 | $29 |
| Average | $54,746 | $4,562 | $1,053 | $26 |
| 25th Percentile | $49,624 | $4,135 | $954 | $24 |
A Contact Administrator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Contact Administrator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Entry Level Contact Administrator | less than 1 year | $51,518 |
| Early Career Level Contact Administrator | 1-2 years | $51,755 |
| Mid-Level Level Contact Administrator | 2-4 years | $52,544 |
| Senior-Level Level Contact Administrator | 5-8 years | $54,495 |
| Expert Level Contact Administrator | over 8 years | $55,583 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Administrators. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Contact Administrator roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 35% above the average. In contrast, Contact Administrator positions in Telecom or Financial Services typically offer lower base pay, as these industries often view Contact Administrator as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $73,907 | $36.0 | 35% |
| Energy & Utilities | $71,170 | $34.0 | 30% |
| Internet | $68,433 | $33.0 | 25% |
| Aerospace & Defense | $65,695 | $32.0 | 20% |
| Pharmaceuticals | $65,695 | $32.0 | 20% |
Understanding how a Contact Administrator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $60,771 | $5,064 | $1,169 | $29 |
| Average | $54,746 | $4,562 | $1,053 | $26 |
| 25th Percentile | $49,624 | $4,135 | $954 | $24 |
Ready to take the next step in your career? Browse thousands of current Contact Administrator job openings on our job board. Use the search bar below to find your perfect match.
MCI Careers | LAS CRUCES, NM
MCI Careers | LAS CRUCES, NM
MCI Careers seeks Contact Center Sales Representatives to support leading technology brands in a fast-paced CX and BPO environment. You’ll handle inbound a... more
9 Days Ago
MCI Careers | LAS CRUCES, NM
MCI Careers | LAS CRUCES, NM
MCI Careers seeks a Contact Center Representative to deliver high-quality customer support for leading brands in a fast-paced, metrics-driven environment. ... more
9 Days Ago
MCI Careers | GARDEN, GA
MCI Careers | GARDEN, GA
MCI Careers is hiring Blended Contact Center Agents to support leading global brands in a fast-paced, performance-driven environment. In this customer serv... more
9 Days Ago
MCI Careers | GARDEN, GA
MCI Careers | GARDEN, GA
MCI Careers seeks Contact Center Sales Representatives to support leading technology brands in a fast-paced CX and BPO environment. You’ll handle inbound a... more
9 Days Ago
MCI Careers | GARDEN, GA
MCI Careers | GARDEN, GA
MCI Careers seeks a Contact Center Representative to deliver high-quality customer support for leading brands in a fast-paced, metrics-driven environment. ... more
9 Days Ago
MCI Careers | LAS CRUCES, NM
MCI Careers | LAS CRUCES, NM
MCI Careers is hiring Contact Center Technical Support Representatives to deliver high-quality tech support for leading global brands. In this fast-paced, ... more
9 Days Ago
Analyze the market and your qualifications to negotiate your salary with confidence.
Search thousands of open positions to find your next opportunity.
Individualize employee pay based on unique job requirements and personal qualifications.
Get the latest market price for benchmark jobs and jobs in your industry.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers: