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Customer Journey Expert Salary in New York

How much does a Customer Journey Expert make in New York? As of September 01, 2026, the average salary for a Customer Journey Expert in New York is $44,509 per year, which breaks down to an hourly rate of $21.

However, a Customer Journey Expert's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $52,850
  • Majority Range (25th-75th percentile): $41,308 to $48,875
  • Entry-Level (10th percentile): $38,393
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Journey Expert Job Openings in New York

Key Factors That Influence Customer Journey Expert Salaries

A Customer Journey Expert's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Journey Expert Salaries?

Experience is a primary driver of a Customer Journey Expert's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $43,600
  • Early Career (1-2 years): $48,757
  • Mid-Level (2-4 years): $55,371
  • Senior-Level (5-8 years): $71,450
  • Expert (over 8 years): $109,001
Job RoleYears of ExperienceAverage Salary
Customer Journey Expert less than 1 year $43,600
Shipping and Receiving Clerk II 1-2 years $48,757
Shipping and Receiving Clerk III 2-4 years $55,371
Shipping and Receiving Supervisor 5-8 years $71,450
Shipping Operations Manager over 8 years $109,001

How Do Customer Journey Expert Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Journey Experts. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $46,356.
  • California: $46,180.
  • Massachusetts: $45,564.

Top Paying Cities for Customer Journey Expert

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $45,937
  • Brentwood: $45,860
  • Brightwaters: $45,452

Customer Journey Expert Salary by Industry: Top Paying Sectors

For Customer Journey Expert roles, the industry you choose can affect earning potential by as much as 120% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Journey Expert positions in Chemicals or Business Services typically offer lower base pay, as these industries often view Customer Journey Expert as a support function rather than a direct revenue driver.

The top paying industries for a Customer Journey Expert

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense $66,764 $32.0 50%
Biotechnology $57,862 $28.0 30%

Customer Journey Expert Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Journey Expert's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$41,308
Average $44,509/year
$48,875
$3,442
Average $3,709/month
$4,073
$794
Average $856/week
$940
$20
Average $21/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $48,875 $4,073 $940 $23
Average $44,509 $3,709 $856 $21
25th Percentile $41,308 $3,442 $794 $20

Find Your Next Customer Journey Expert Job

Ready to take the next step in your career? Browse thousands of current Customer Journey Expert job openings on our job board. Use the search bar below to find your perfect match.

  • The UPS Store #5641 | Victor, NY

    Center Associate

    The UPS Store #5641 | Victor, NY

    Part-Time Customer Experience Expert. The Part-Time Customer Experience Expert delivers world-class customer service to all retail customers by receiving a... more

    6 Days Ago

  • PG&E Corporation | VALLEJO, CA

    Journey Lineworker Line of Progression

    PG&E Corporation | VALLEJO, CA

    Requisition ID 169484 Job Category: Maintenance / Construction / Operations Job Level: Individual Contributor Business Unit: Electric Operations Work Type:... more

    2 Days Ago

  • PG&E Corporation | ROSELAND, CA

    Journey Lineworker Line of Progression

    PG&E Corporation | ROSELAND, CA

    Requisition ID 169484 Job Category: Maintenance / Construction / Operations Job Level: Individual Contributor Business Unit: Electric Operations Work Type:... more

    2 Days Ago

  • PG&E Corporation | MOUNT EDEN, CA

    Journey Lineworker Line of Progression

    PG&E Corporation | MOUNT EDEN, CA

    Requisition ID 169484 Job Category: Maintenance / Construction / Operations Job Level: Individual Contributor Business Unit: Electric Operations Work Type:... more

    2 Days Ago

  • PG&E Corporation | WOODBRIDGE, CA

    Journey Lineworker Line of Progression

    PG&E Corporation | WOODBRIDGE, CA

    Requisition ID 169484 Job Category: Maintenance / Construction / Operations Job Level: Individual Contributor Business Unit: Electric Operations Work Type:... more

    2 Days Ago

  • PG&E Corporation | PENNGROVE, CA

    Journey Lineworker Line of Progression

    PG&E Corporation | PENNGROVE, CA

    Requisition ID 169484 Job Category: Maintenance / Construction / Operations Job Level: Individual Contributor Business Unit: Electric Operations Work Type:... more

    2 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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