What are the main factors that influence a Helpdesk Lead's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Helpdesk Lead?

The Pharmaceuticals industry offers the highest average compensation for Helpdesk Lead roles, with salaries approximately 27% above the market median.

How does experience change A Helpdesk Lead's salary?

A Helpdesk Lead's salary grows with experience: starting around $64,312 for beginners, reaching about $66,086 at mid-level, and approach $69,610 for experts.

What are the highest paying states for a Helpdesk Lead?

Helpdesk Lead salary varies significantly by state. The top 3 highest paying states for Helpdesk Lead roles are District of Columbia $69,628, California $69,364, Massachusetts $68,439. These tech hubs typically pay 10-15% above the national average.

How much do different types of Helpdesk Lead roles make?

Salaries for Helpdesk Lead level roles vary by specialization: Helpdesk Manager: $119,922; Helpdesk Supervisor: $81,358; Helpdesk Team Lead: $81,350; Helpdesk Coordinator: $65,927; Helpdesk Specialist: $60,211.

Helpdesk Lead Salary in Massachusetts

How much does a Helpdesk Lead make in Massachusetts? As of September 01, 2026, the average salary for a Helpdesk Lead in Massachusetts is $68,439 per year, which breaks down to an hourly rate of $33.

However, a Helpdesk Lead's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $79,175
Majority Range (25th-75th percentile): $62,440 to $74,059
Entry-Level (10th percentile): $56,977

10% $56,977

50% (Median) $68,439

90% $79,175

Helpdesk Lead Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$74,059	$6,172	$1,424	$36
Average	$68,439	$5,703	$1,316	$33
25th Percentile	$62,440	$5,203	$1,201	$30

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out Helpdesk Lead Job Openings in Massachusetts

HelpDesk Administrator

Edward M. Kennedy Community Health Center, Inc. – Framingham, MA

Helpdesk Technician

LeachGarner, Inc – Attleboro, MA

Tier Helpdesk Engineer

Simpatico Systems, LLC – Quincy, MA

Helpdesk Tech Level

Top Prospect Group, Inc. – Worcester, MA

Key Factors That Influence Helpdesk Lead Salaries

A Helpdesk Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Helpdesk Lead Salaries?

Experience is a primary driver of a Helpdesk Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $64,312
Early Career (1-2 years): $64,805
Mid-Level (2-4 years): $66,086
Senior-Level (5-8 years): $67,815
Expert (over 8 years): $69,610

Job Role	Years of Experience	Average Salary
Entry Level Helpdesk Lead	less than 1 year	$64,312
Early Career Level Helpdesk Lead	1-2 years	$64,805
Mid-Level Level Helpdesk Lead	2-4 years	$66,086
Senior-Level Level Helpdesk Lead	5-8 years	$67,815
Expert Level Helpdesk Lead	over 8 years	$69,610

How Do Helpdesk Lead Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Helpdesk Leads. For example, consider the average annual salaries in these key locations:

District of Columbia: $69,628.
California: $69,364.
Massachusetts: $68,439.

District of Columbia $69,628 California $69,364 Massachusetts $68,439 Washington $68,188 New Jersey $68,163 Alaska $68,075 Connecticut $67,207 New York $66,855

Hawaii $65,729 Rhode Island $65,201 Maryland $64,842 Minnesota $64,352 Colorado $64,163 Illinois $64,100 Oregon $63,861 Delaware $63,685

New Hampshire $63,575 Virginia $63,327 Pennsylvania $62,604 Nevada $62,239 North Dakota $62,119 Michigan $61,931 Wisconsin $61,862 Vermont $61,723

Texas $61,340 Maine $61,314 Arizona $61,277 Ohio $61,233 Georgia $60,654 Indiana $60,365 Wyoming $60,308 Utah $60,220

Iowa $60,182 Kansas $59,881 Louisiana $59,793 North Carolina $59,761 Missouri $59,749 Florida $59,503 Montana $59,371 Nebraska $59,245

Kentucky $59,176 South Carolina $58,925 Tennessee $58,768 Idaho $58,705 New Mexico $58,246 Oklahoma $58,145 Alabama $57,774 South Dakota $57,151

Arkansas $56,812 West Virginia $56,629 Mississippi $56,082

Top Paying Cities for Helpdesk Lead

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $64,872
Amherst: $65,346
Barre: $65,999

Agawam, MA $64,872

Amherst, MA $65,346

Barre, MA $65,999

Belchertown, MA $65,285

Blandford, MA $65,163

Bondsville, MA $65,296

Brimfield, MA $65,650

Chester, MA $64,893

Chesterfield, MA $64,901

Chicopee, MA $64,864

Cummington, MA $64,725

Easthampton, MA $65,017

East Longmeadow, MA $64,910

East Otis, MA $65,174

Feeding Hills, MA $64,908

Gilbertville, MA $65,820

Goshen, MA $64,895

Granby, MA $65,035

Granville, MA $65,383

Hadley, MA $65,173

Hampden, MA $65,044

Hardwick, MA $65,857

Hatfield, MA $65,185

Haydenville, MA $65,105

Holyoke, MA $64,923

Huntington, MA $64,981

Leeds, MA $65,023

Leverett, MA $65,428

Ludlow, MA $64,983

Monson, MA $65,300

North Amherst, MA $65,302

Northampton, MA $65,069

Florence, MA $65,029

North Hatfield, MA $65,155

Oakham, MA $65,974

Palmer, MA $65,377

Plainfield, MA $64,705

Russell, MA $65,153

Shutesbury, MA $65,528

Southampton, MA $64,981

South Barre, MA $65,972

South Hadley, MA $64,999

Southwick, MA $65,139

Thorndike, MA $65,293

Three Rivers, MA $65,203

Wales, MA $65,592

Ware, MA $65,597

Warren, MA $65,702

West Chesterfield, MA $64,893

Westfield, MA $65,001

West Hatfield, MA $65,120

West Springfield, MA $64,868

West Warren, MA $65,605

Whately, MA $65,159

Wheelwright, MA $65,930

Wilbraham, MA $65,015

Williamsburg, MA $64,971

Woronoco, MA $65,087

Worthington, MA $64,759

Springfield, MA $64,861

Longmeadow, MA $64,884

Indian Orchard, MA $64,890

Pittsfield, MA $64,515

Adams, MA $64,448

Ashley Falls, MA $65,315

Becket, MA $64,696

Berkshire, MA $64,509

Cheshire, MA $64,490

Dalton, MA $64,515

Glendale, MA $64,537

Great Barrington, MA $64,952

Hinsdale, MA $64,566

Housatonic, MA $64,547

Lanesboro, MA $64,464

Lee, MA $64,583

Lenox, MA $64,503

Lenox Dale, MA $64,512

Middlefield, MA $64,620

Mill River, MA $65,155

Monterey, MA $64,940

North Adams, MA $64,415

North Egremont, MA $64,876

Otis, MA $64,998

Richmond, MA $64,446

Sandisfield, MA $65,332

Savoy, MA $64,566

Sheffield, MA $65,210

South Egremont, MA $65,083

Southfield, MA $65,363

South Lee, MA $64,640

Stockbridge, MA $64,504

Tyringham, MA $64,771

West Stockbridge, MA $64,460

Williamstown, MA $64,218

Windsor, MA $64,555

Greenfield, MA $65,258

Ashfield, MA $64,862

Athol, MA $66,028

Bernardston, MA $65,371

Buckland, MA $64,868

Charlemont, MA $64,737

Colrain, MA $65,135

Conway, MA $65,091

Deerfield, MA $65,241

Drury, MA $64,605

Erving, MA $65,600

Heath, MA $64,817

Lake Pleasant, MA $65,472

Millers Falls, MA $65,530

Monroe Bridge, MA $64,507

Montague, MA $65,444

Gill, MA $65,480

New Salem, MA $65,712

Northfield, MA $65,524

Orange, MA $65,806

Petersham, MA $65,984

Rowe, MA $64,638

Royalston, MA $65,854

Shelburne Falls, MA $65,062

South Deerfield, MA $65,204

Sunderland, MA $65,363

Turners Falls, MA $65,437

Warwick, MA $65,560

Wendell, MA $65,621

Wendell Depot, MA $65,643

Fitchburg, MA $66,478

Ashburnham, MA $66,274

Ashby, MA $66,462

Ayer, MA $67,054

Devens, MA $66,903

Baldwinville, MA $66,088

East Templeton, MA $66,159

Gardner, MA $66,232

Westminster, MA $66,237

Groton, MA $67,106

Harvard, MA $66,981

Hubbardston, MA $66,169

Leominster, MA $66,493

Littleton, MA $67,218

Lunenburg, MA $66,703

Pepperell, MA $67,094

Shirley, MA $66,893

Still River, MA $66,814

Templeton, MA $66,156

Townsend, MA $66,850

West Groton, MA $66,984

West Townsend, MA $66,696

Winchendon, MA $66,040

Winchendon Springs, MA $66,100

Auburn, MA $65,899

North Dartmouth, MA $66,289

South Dartmouth, MA $66,294

North Attleboro, MA $65,962

Plainville, MA $66,417

Attleboro Falls, MA $66,056

North Dighton, MA $66,201

Norton, MA $67,089

Raynham, MA $67,446

Raynham Center, MA $67,377

Rehoboth, MA $65,524

Rochester, MA $66,449

Seekonk, MA $65,223

Swansea, MA $65,645

Berkley, MA $66,516

Taunton, MA $66,911

Westport, MA $66,267

Westport Point, MA $66,260

Berlin, MA $66,371

Cataumet, MA $66,596

Blackstone, MA $66,114

Boylston, MA $66,008

Brookfield, MA $65,869

Charlton, MA $65,950

Charlton City, MA $65,953

Charlton Depot, MA $65,953

Clinton, MA $66,284

East Brookfield, MA $65,923

Douglas, MA $66,036

East Princeton, MA $66,171

Fiskdale, MA $65,840

Grafton, MA $65,974

Holden, MA $65,913

Holland, MA $65,732

Jefferson, MA $65,969

Lancaster, MA $66,598

Leicester, MA $65,905

Linwood, MA $66,141

Manchaug, MA $65,987

Millbury, MA $65,904

Millville, MA $66,069

New Braintree, MA $65,905

Northborough, MA $66,108

Northbridge, MA $66,120

North Brookfield, MA $65,926

North Grafton, MA $65,935

North Oxford, MA $65,930

North Uxbridge, MA $66,082

Oxford, MA $65,962

Princeton, MA $66,163

Rochdale, MA $65,910

Rutland, MA $66,010

Shrewsbury, MA $65,913

Southbridge, MA $65,937

South Grafton, MA $66,015

South Lancaster, MA $66,442

Spencer, MA $65,927

Sterling, MA $66,247

Sturbridge, MA $65,890

Upton, MA $66,199

Uxbridge, MA $66,103

Webster, MA $66,012

Dudley, MA $65,989

Westborough, MA $66,162

West Boylston, MA $65,981

West Brookfield, MA $65,798

West Millbury, MA $65,911

Whitinsville, MA $66,100

Sutton, MA $65,979

Worcester, MA $65,886

East Walpole, MA $67,950

Cherry Valley, MA $65,894

Paxton, MA $65,915

Framingham, MA $67,423

Village Of Nagog Woods, MA $67,313

Boxborough, MA $67,097

Acton, MA $67,310

Ashland, MA $67,013

Bedford, MA $67,589

Hanscom Afb, MA $67,957

Bolton, MA $66,715

Carlisle, MA $67,380

Concord, MA $67,549

Fayville, MA $66,889

Holliston, MA $66,995

Hopedale, MA $66,436

Hopkinton, MA $66,515

Hudson, MA $66,812

Marlborough, MA $66,703

Maynard, MA $67,289

Mendon, MA $66,316

Milford, MA $66,545

Natick, MA $68,250

Sherborn, MA $67,784

Southborough, MA $66,694

Foxboro, MA $67,411

Franklin, MA $66,691

Greenbush, MA $68,060

Green Harbor, MA $67,692

Hingham, MA $68,505

Hull, MA $69,195

Humarock, MA $67,777

Mansfield, MA $67,309

Marshfield, MA $67,728

Marshfield Hills, MA $67,841

Medfield, MA $67,918

Medway, MA $66,983

Millis, MA $67,482

Minot, MA $68,060

Norfolk, MA $67,286

North Marshfield, MA $67,692

North Scituate, MA $68,175

Norwell, MA $67,992

Norwood, MA $68,337

Ocean Bluff, MA $67,692

Scituate, MA $68,126

Sharon, MA $67,771

Sheldonville, MA $66,703

South Walpole, MA $67,525

Stoughton, MA $67,823

Walpole, MA $67,787

Westwood, MA $68,734

Wrentham, MA $66,692

Boston, MA $69,880

Roxbury, MA $69,875

Roxbury Crossing, MA $69,876

Dorchester, MA $69,856

Dorchester Center, MA $69,806

Mattapan, MA $69,763

Charlestown, MA $69,871

Jamaica Plain, MA $69,846

Roslindale, MA $69,749

West Roxbury, MA $69,647

Allston, MA $69,859

Brighton, MA $69,824

Hyde Park, MA $69,538

Readville, MA $69,497

Cambridge, MA $69,833

Somerville, MA $69,866

Malden, MA $69,728

Everett, MA $69,826

Chelsea, MA $69,834

Revere, MA $69,726

Winthrop, MA $69,787

Medford, MA $69,758

West Medford, MA $69,702

Quincy, MA $69,305

Melrose, MA $69,509

Stoneham, MA $69,188

Braintree, MA $68,576

Milton, MA $69,415

Milton Village, MA $69,640

Weymouth, MA $68,482

East Weymouth, MA $68,558

South Weymouth, MA $67,993

North Weymouth, MA $69,149

East Boston, MA $69,879

Brockton, MA $67,792

Avon, MA $67,822

Bridgewater, MA $67,640

Bryantville, MA $67,691

Carver, MA $66,997

Duxbury, MA $67,506

East Bridgewater, MA $67,768

Easton, MA $67,779

Elmwood, MA $67,738

Halifax, MA $67,628

Hanover, MA $67,850

Hanson, MA $67,723

Holbrook, MA $67,852

Middleboro, MA $66,913

Manomet, MA $67,111

Lakeville, MA $66,714

Monponsett, MA $67,651

Abington, MA $67,825

North Carver, MA $67,189

North Easton, MA $67,791

North Pembroke, MA $67,740

Pembroke, MA $67,711

Plymouth, MA $67,021

Kingston, MA $67,447

South Carver, MA $66,909

Plympton, MA $67,419

Randolph, MA $68,097

Rockland, MA $67,856

South Easton, MA $67,740

West Bridgewater, MA $67,787

White Horse Beach, MA $67,149

Whitman, MA $67,800

Lexington, MA $68,643

Brookline, MA $69,845

Brookline Village, MA $69,854

Waltham, MA $69,063

North Waltham, MA $69,448

New Town, MA $69,664

Babson Park, MA $69,045

Newton, MA $69,720

Newton Center, MA $69,673

Newtonville, MA $69,626

Newton Highlands, MA $69,612

Newton Lower Falls, MA $69,297

Newton Upper Falls, MA $69,532

West Newton, MA $69,514

Auburndale, MA $69,377

Chestnut Hill, MA $69,798

Waban, MA $69,485

Watertown, MA $69,779

Arlington, MA $69,607

Arlington Heights, MA $69,572

Belmont, MA $69,653

Waverley, MA $69,717

Wellesley Hills, MA $69,044

Wellesley, MA $68,797

Needham, MA $69,177

Weston, MA $68,762

Needham Heights, MA $69,419

Nonantum, MA $69,664

Buzzards Bay, MA $66,756

Lincoln, MA $68,228

Stow, MA $67,053

Sudbury, MA $67,596

Wayland, MA $68,167

Woodville, MA $66,463

Woburn, MA $68,568

Burlington, MA $67,941

Andover, MA $66,570

Billerica, MA $67,372

Chelmsford, MA $67,417

Dracut, MA $67,300

Dunstable, MA $67,272

Haverhill, MA $66,507

Georgetown, MA $66,615

Groveland, MA $66,550

Lawrence, MA $66,427

Methuen, MA $66,439

North Andover, MA $66,507

Lowell, MA $67,426

Merrimac, MA $66,474

North Billerica, MA $67,399

North Chelmsford, MA $67,409

North Reading, MA $67,167

Nutting Lake, MA $67,404

Pinehurst, MA $67,479

Reading, MA $67,820

Tewksbury, MA $67,169

Tyngsboro, MA $67,338

Wakefield, MA $68,652

West Boxford, MA $66,628

Westford, MA $67,342

Wilmington, MA $67,227

Winchester, MA $69,326

Lynn, MA $69,239

Saugus, MA $69,327

Swampscott, MA $68,905

Nahant, MA $69,445

Amesbury, MA $66,436

Beverly, MA $67,677

Boxford, MA $66,600

Byfield, MA $66,659

Danvers, MA $67,546

Essex, MA $67,157

Gloucester, MA $67,230

Hamilton, MA $67,287

Hathorne, MA $67,319

Chilmark, MA $66,504

East Falmouth, MA $66,627

East Sandwich, MA $66,910

East Wareham, MA $66,741

Edgartown, MA $66,712

Falmouth, MA $66,533

Woods Hole, MA $66,400

Menemsha, MA $66,528

Monument Beach, MA $66,642

Nantucket, MA $67,093

North Falmouth, MA $66,557

Oak Bluffs, MA $66,645

Onset, MA $66,659

Pocasset, MA $66,618

Sagamore, MA $66,851

Sagamore Beach, MA $66,883

Sandwich, MA $66,859

Siasconset, MA $67,024

Silver Beach, MA $66,527

Vineyard Haven, MA $66,579

Wareham, MA $66,603

West Chop, MA $66,598

West Falmouth, MA $66,515

West Tisbury, MA $66,561

West Wareham, MA $66,574

Hyannis, MA $67,142

Barnstable, MA $66,996

Brewster, MA $67,088

Centerville, MA $66,972

Chatham, MA $67,133

Cotuit, MA $66,838

Ipswich, MA $66,918

Cummaquid, MA $67,016

Lynnfield, MA $68,059

Manchester, MA $67,564

Marblehead, MA $68,361

Middleton, MA $67,025

Newburyport, MA $66,527

Newbury, MA $66,648

Salisbury, MA $66,386

Peabody, MA $68,160

Prides Crossing, MA $67,719

Rockport, MA $67,094

Rowley, MA $66,762

Salem, MA $68,138

South Hamilton, MA $67,179

Topsfield, MA $66,964

Wenham, MA $67,345

West Newbury, MA $66,549

Accord, MA $68,038

Bellingham, MA $66,417

Brant Rock, MA $67,556

Canton, MA $68,140

Cohasset, MA $68,492

Dedham, MA $69,303

Dover, MA $68,443

East Mansfield, MA $67,575

Dennis, MA $67,072

Dennis Port, MA $67,204

East Dennis, MA $67,022

Eastham, MA $66,997

East Orleans, MA $66,748

Forestdale, MA $66,770

Harwich, MA $67,145

Harwich Port, MA $67,175

Hyannis Port, MA $67,018

Marstons Mills, MA $66,898

Mashpee, MA $66,751

North Chatham, MA $67,120

North Eastham, MA $66,996

North Truro, MA $66,879

Orleans, MA $67,056

Osterville, MA $66,906

Provincetown, MA $66,982

South Chatham, MA $67,149

South Dennis, MA $67,148

South Harwich, MA $67,158

South Orleans, MA $67,077

South Wellfleet, MA $66,856

South Yarmouth, MA $67,186

Truro, MA $66,828

Wellfleet, MA $66,908

West Barnstable, MA $66,984

West Chatham, MA $67,143

West Dennis, MA $67,160

West Harwich, MA $67,177

West Hyannisport, MA $67,058

West Yarmouth, MA $67,132

Yarmouth Port, MA $67,101

Assonet, MA $66,351

Attleboro, MA $65,759

Chartley, MA $67,150

Cuttyhunk, MA $66,369

Dartmouth, MA $66,291

Dighton, MA $65,984

East Freetown, MA $66,364

East Taunton, MA $66,864

Fairhaven, MA $66,292

Fall River, MA $66,177

Somerset, MA $65,854

Marion, MA $66,437

Mattapoisett, MA $66,325

New Bedford, MA $66,289

Acushnet, MA $66,311

Helpdesk Lead Salary by Industry: Top Paying Sectors

For Helpdesk Lead roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 27% above the average. In contrast, Helpdesk Lead positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Helpdesk Lead as a support function rather than a direct revenue driver.

The top paying industries for a Helpdesk Lead

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$86,918	$42.0	27%
Biotechnology	$83,496	$40.0	22%
Software & Networking	$81,443	$39.0	19%
Financial Services	$80,074	$38.0	17%
Internet	$78,705	$38.0	15%

Helpdesk Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Helpdesk Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$62,440

Average $68,439/year

$74,059

$5,203

Average $5,703/month

$6,172

$1,201

Average $1,316/week

$1,424

$30

Average $33/hour

$36

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$74,059	$6,172	$1,424	$36
Average	$68,439	$5,703	$1,316	$33
25th Percentile	$62,440	$5,203	$1,201	$30

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Helpdesk Lead Salary in Massachusetts

Check out Helpdesk Lead Job Openings in Massachusetts

Key Factors That Influence Helpdesk Lead Salaries

How Experience Level Affects Helpdesk Lead Salaries?

How Do Helpdesk Lead Salaries Vary from State to State?

Top Paying Cities for Helpdesk Lead

Helpdesk Lead Salary by Industry: Top Paying Sectors

The top paying industries for a Helpdesk Lead

Helpdesk Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

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Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Helpdesk Lead Salary in Massachusetts

Check out Helpdesk Lead Job Openings in Massachusetts

Key Factors That Influence Helpdesk Lead Salaries

How Experience Level Affects Helpdesk Lead Salaries?

How Do Helpdesk Lead Salaries Vary from State to State?

Top Paying Cities for Helpdesk Lead

Helpdesk Lead Salary by Industry: Top Paying Sectors

The top paying industries for a Helpdesk Lead

Helpdesk Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Helpdesk Lead

Find Your Next Helpdesk Lead Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?