What are the main factors that influence an IT Help Desk Lead's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for IT Help Desk Lead?

The Internet industry offers the highest average compensation for IT Help Desk Lead roles, with salaries approximately 25% above the market median.

How does experience change An IT Help Desk Lead's salary?

An IT Help Desk Lead's salary grows with experience: starting around $54,070 for beginners, reaching about $71,054 at mid-level, and approach $87,996 for experts.

What are the highest paying states for an IT Help Desk Lead?

IT Help Desk Lead salary varies significantly by state. The top 3 highest paying states for IT Help Desk Lead roles are District of Columbia $75,027, California $74,742, Massachusetts $73,746. These tech hubs typically pay 10-15% above the national average.

How much do different types of IT Help Desk Lead roles make?

Salaries for IT Help Desk Lead level roles vary by specialization: IT Help Desk Director: $174,600; IT Help Desk Manager: $118,400; IT Help Desk Supervisor: $82,700; IT Help Desk Support: $59,490; It Help Desk Associate: $59,168.

IT Help Desk Lead Salary in Massachusetts

How much does an IT Help Desk Lead make in Massachusetts? As of September 01, 2026, the average salary for an IT Help Desk Lead in Massachusetts is $73,746 per year, which breaks down to an hourly rate of $35.

However, an IT Help Desk Lead's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $98,429
Majority Range (25th-75th percentile): $67,172 to $86,666
Entry-Level (10th percentile): $61,187

10% $61,187

50% (Median) $73,746

90% $98,429

IT Help Desk Lead Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$86,666	$7,222	$1,667	$42
Average	$73,746	$6,146	$1,418	$35
25th Percentile	$67,172	$5,598	$1,292	$32

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out IT Help Desk Lead Job Openings in Massachusetts

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Key Factors That Influence IT Help Desk Lead Salaries

An IT Help Desk Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects IT Help Desk Lead Salaries?

Experience is a primary driver of an IT Help Desk Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $54,070
Early Career (1-2 years): $62,774
Mid-Level (2-4 years): $71,054
Senior-Level (5-8 years): $78,329
Expert (over 8 years): $87,996

Job Role	Years of Experience	Average Salary
Help Desk Support Specialist I	less than 1 year	$54,070
Help Desk Support Specialist II	1-2 years	$62,774
IT Help Desk Lead	2-4 years	$71,054
Help Desk Support Specialist IV	5-8 years	$78,329
Help Desk Supervisor	over 8 years	$87,996

How Do IT Help Desk Lead Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Help Desk Leads. For example, consider the average annual salaries in these key locations:

District of Columbia: $75,027.
California: $74,742.
Massachusetts: $73,746.

District of Columbia $75,027 California $74,742 Massachusetts $73,746 Washington $73,475 New Jersey $73,448 Alaska $73,353 Connecticut $72,418 New York $72,038

Hawaii $70,825 Rhode Island $70,256 Maryland $69,870 Minnesota $69,341 Colorado $69,138 Illinois $69,070 Oregon $68,813 Delaware $68,623

New Hampshire $68,504 Virginia $68,237 Pennsylvania $67,458 Nevada $67,065 North Dakota $66,936 Michigan $66,733 Wisconsin $66,658 Vermont $66,509

Texas $66,096 Maine $66,069 Arizona $66,028 Ohio $65,980 Georgia $65,357 Indiana $65,045 Wyoming $64,984 Utah $64,889

Iowa $64,849 Kansas $64,524 Louisiana $64,429 North Carolina $64,395 Missouri $64,381 Florida $64,117 Montana $63,975 Nebraska $63,839

Kentucky $63,765 South Carolina $63,494 Tennessee $63,324 Idaho $63,256 New Mexico $62,762 Oklahoma $62,653 Alabama $62,254 South Dakota $61,583

Arkansas $61,217 West Virginia $61,020 Mississippi $60,431

Top Paying Cities for IT Help Desk Lead

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $69,902
Amherst: $70,413
Barre: $71,116

Agawam, MA $69,902

Amherst, MA $70,413

Barre, MA $71,116

Belchertown, MA $70,347

Blandford, MA $70,216

Bondsville, MA $70,359

Brimfield, MA $70,741

Chester, MA $69,924

Chesterfield, MA $69,933

Chicopee, MA $69,893

Cummington, MA $69,744

Easthampton, MA $70,058

East Longmeadow, MA $69,943

East Otis, MA $70,228

Feeding Hills, MA $69,940

Gilbertville, MA $70,924

Goshen, MA $69,927

Granby, MA $70,077

Granville, MA $70,452

Hadley, MA $70,226

Hampden, MA $70,087

Hardwick, MA $70,963

Hatfield, MA $70,239

Haydenville, MA $70,153

Holyoke, MA $69,957

Huntington, MA $70,020

Leeds, MA $70,065

Leverett, MA $70,501

Ludlow, MA $70,022

Monson, MA $70,363

North Amherst, MA $70,365

Northampton, MA $70,114

Florence, MA $70,071

North Hatfield, MA $70,207

Oakham, MA $71,089

Palmer, MA $70,446

Plainfield, MA $69,722

Russell, MA $70,205

Shutesbury, MA $70,609

Southampton, MA $70,019

South Barre, MA $71,088

South Hadley, MA $70,039

Southwick, MA $70,190

Thorndike, MA $70,355

Three Rivers, MA $70,259

Wales, MA $70,678

Ware, MA $70,683

Warren, MA $70,796

West Chesterfield, MA $69,925

Westfield, MA $70,041

West Hatfield, MA $70,169

West Springfield, MA $69,897

West Warren, MA $70,692

Whately, MA $70,211

Wheelwright, MA $71,042

Wilbraham, MA $70,056

Williamsburg, MA $70,008

Woronoco, MA $70,134

Worthington, MA $69,781

Springfield, MA $69,890

Longmeadow, MA $69,915

Indian Orchard, MA $69,922

Pittsfield, MA $69,518

Adams, MA $69,445

Ashley Falls, MA $70,379

Becket, MA $69,713

Berkshire, MA $69,511

Cheshire, MA $69,490

Dalton, MA $69,518

Glendale, MA $69,541

Great Barrington, MA $69,988

Hinsdale, MA $69,573

Housatonic, MA $69,552

Lanesboro, MA $69,463

Lee, MA $69,590

Lenox, MA $69,504

Lenox Dale, MA $69,514

Middlefield, MA $69,630

Mill River, MA $70,207

Monterey, MA $69,976

North Adams, MA $69,410

North Egremont, MA $69,907

Otis, MA $70,038

Richmond, MA $69,443

Sandisfield, MA $70,397

Savoy, MA $69,572

Sheffield, MA $70,266

South Egremont, MA $70,129

Southfield, MA $70,431

South Lee, MA $69,652

Stockbridge, MA $69,505

Tyringham, MA $69,793

West Stockbridge, MA $69,458

Williamstown, MA $69,197

Windsor, MA $69,560

Greenfield, MA $70,318

Ashfield, MA $69,892

Athol, MA $71,147

Bernardston, MA $70,439

Buckland, MA $69,898

Charlemont, MA $69,757

Colrain, MA $70,186

Conway, MA $70,138

Deerfield, MA $70,300

Drury, MA $69,614

Erving, MA $70,686

Heath, MA $69,842

Lake Pleasant, MA $70,548

Millers Falls, MA $70,611

Monroe Bridge, MA $69,509

Montague, MA $70,519

Gill, MA $70,557

New Salem, MA $70,807

Northfield, MA $70,605

Orange, MA $70,909

Petersham, MA $71,100

Rowe, MA $69,650

Royalston, MA $70,960

Shelburne Falls, MA $70,107

South Deerfield, MA $70,260

Sunderland, MA $70,431

Turners Falls, MA $70,510

Warwick, MA $70,643

Wendell, MA $70,709

Wendell Depot, MA $70,733

Fitchburg, MA $71,633

Ashburnham, MA $71,413

Ashby, MA $71,616

Ayer, MA $72,253

Devens, MA $72,090

Baldwinville, MA $71,212

East Templeton, MA $71,288

Gardner, MA $71,367

Westminster, MA $71,373

Groton, MA $72,309

Harvard, MA $72,174

Hubbardston, MA $71,300

Leominster, MA $71,648

Littleton, MA $72,430

Lunenburg, MA $71,875

Pepperell, MA $72,297

Shirley, MA $72,080

Still River, MA $71,995

Templeton, MA $71,286

Townsend, MA $72,033

West Groton, MA $72,177

West Townsend, MA $71,867

Winchendon, MA $71,161

Winchendon Springs, MA $71,225

Auburn, MA $71,008

North Dartmouth, MA $71,429

South Dartmouth, MA $71,434

North Attleboro, MA $71,077

Plainville, MA $71,567

Attleboro Falls, MA $71,178

North Dighton, MA $71,334

Norton, MA $72,291

Raynham, MA $72,675

Raynham Center, MA $72,602

Rehoboth, MA $70,605

Rochester, MA $71,601

Seekonk, MA $70,280

Swansea, MA $70,735

Berkley, MA $71,673

Taunton, MA $72,099

Westport, MA $71,406

Westport Point, MA $71,398

Berlin, MA $71,517

Cataumet, MA $71,759

Blackstone, MA $71,240

Boylston, MA $71,126

Brookfield, MA $70,976

Charlton, MA $71,064

Charlton City, MA $71,067

Charlton Depot, MA $71,067

Clinton, MA $71,423

East Brookfield, MA $71,034

Douglas, MA $71,156

East Princeton, MA $71,302

Fiskdale, MA $70,945

Grafton, MA $71,090

Holden, MA $71,023

Holland, MA $70,829

Jefferson, MA $71,084

Lancaster, MA $71,762

Leicester, MA $71,015

Linwood, MA $71,269

Manchaug, MA $71,103

Millbury, MA $71,014

Millville, MA $71,192

New Braintree, MA $71,015

Northborough, MA $71,234

Northbridge, MA $71,247

North Brookfield, MA $71,038

North Grafton, MA $71,048

North Oxford, MA $71,042

North Uxbridge, MA $71,206

Oxford, MA $71,077

Princeton, MA $71,293

Rochdale, MA $71,020

Rutland, MA $71,128

Shrewsbury, MA $71,023

Southbridge, MA $71,050

South Grafton, MA $71,134

South Lancaster, MA $71,593

Spencer, MA $71,039

Sterling, MA $71,383

Sturbridge, MA $70,999

Upton, MA $71,332

Uxbridge, MA $71,228

Webster, MA $71,130

Dudley, MA $71,106

Westborough, MA $71,292

West Boylston, MA $71,097

West Brookfield, MA $70,899

West Millbury, MA $71,021

Whitinsville, MA $71,225

Sutton, MA $71,095

Worcester, MA $70,995

East Walpole, MA $73,218

Cherry Valley, MA $71,003

Paxton, MA $71,026

Framingham, MA $72,650

Village Of Nagog Woods, MA $72,532

Boxborough, MA $72,300

Acton, MA $72,529

Ashland, MA $72,209

Bedford, MA $72,829

Hanscom Afb, MA $73,226

Bolton, MA $71,888

Carlisle, MA $72,604

Concord, MA $72,787

Fayville, MA $72,076

Holliston, MA $72,190

Hopedale, MA $71,587

Hopkinton, MA $71,673

Hudson, MA $71,992

Marlborough, MA $71,874

Maynard, MA $72,507

Mendon, MA $71,458

Milford, MA $71,704

Natick, MA $73,542

Sherborn, MA $73,040

Southborough, MA $71,866

Foxboro, MA $72,637

Franklin, MA $71,862

Greenbush, MA $73,337

Green Harbor, MA $72,941

Hingham, MA $73,817

Hull, MA $74,560

Humarock, MA $73,032

Mansfield, MA $72,528

Marshfield, MA $72,980

Marshfield Hills, MA $73,102

Medfield, MA $73,184

Medway, MA $72,177

Millis, MA $72,714

Minot, MA $73,337

Norfolk, MA $72,503

North Marshfield, MA $72,941

North Scituate, MA $73,461

Norwell, MA $73,264

Norwood, MA $73,636

Ocean Bluff, MA $72,941

Scituate, MA $73,408

Sharon, MA $73,026

Sheldonville, MA $71,875

South Walpole, MA $72,761

Stoughton, MA $73,082

Walpole, MA $73,043

Westwood, MA $74,064

Wrentham, MA $71,863

Boston, MA $75,298

Roxbury, MA $75,292

Roxbury Crossing, MA $75,294

Dorchester, MA $75,272

Dorchester Center, MA $75,219

Mattapan, MA $75,172

Charlestown, MA $75,288

Jamaica Plain, MA $75,261

Roslindale, MA $75,158

West Roxbury, MA $75,047

Allston, MA $75,275

Brighton, MA $75,238

Hyde Park, MA $74,930

Readville, MA $74,886

Cambridge, MA $75,248

Somerville, MA $75,283

Malden, MA $75,134

Everett, MA $75,240

Chelsea, MA $75,248

Revere, MA $75,132

Winthrop, MA $75,198

Medford, MA $75,167

West Medford, MA $75,107

Quincy, MA $74,679

Melrose, MA $74,898

Stoneham, MA $74,553

Braintree, MA $73,893

Milton, MA $74,797

Milton Village, MA $75,040

Weymouth, MA $73,791

East Weymouth, MA $73,873

South Weymouth, MA $73,265

North Weymouth, MA $74,511

East Boston, MA $75,297

Brockton, MA $73,048

Avon, MA $73,081

Bridgewater, MA $72,885

Bryantville, MA $72,939

Carver, MA $72,192

Duxbury, MA $72,740

East Bridgewater, MA $73,022

Easton, MA $73,034

Elmwood, MA $72,990

Halifax, MA $72,871

Hanover, MA $73,111

Hanson, MA $72,974

Holbrook, MA $73,113

Middleboro, MA $72,101

Manomet, MA $72,314

Lakeville, MA $71,887

Monponsett, MA $72,896

Abington, MA $73,084

North Carver, MA $72,398

North Easton, MA $73,047

North Pembroke, MA $72,992

Pembroke, MA $72,961

Plymouth, MA $72,218

Kingston, MA $72,677

South Carver, MA $72,097

Plympton, MA $72,647

Randolph, MA $73,377

Rockland, MA $73,117

South Easton, MA $72,993

West Bridgewater, MA $73,043

White Horse Beach, MA $72,356

Whitman, MA $73,057

Lexington, MA $73,965

Brookline, MA $75,261

Brookline Village, MA $75,271

Waltham, MA $74,418

North Waltham, MA $74,832

New Town, MA $75,065

Babson Park, MA $74,399

Newton, MA $75,126

Newton Center, MA $75,075

Newtonville, MA $75,025

Newton Highlands, MA $75,010

Newton Lower Falls, MA $74,670

Newton Upper Falls, MA $74,923

West Newton, MA $74,904

Auburndale, MA $74,756

Chestnut Hill, MA $75,210

Waban, MA $74,873

Watertown, MA $75,189

Arlington, MA $75,004

Arlington Heights, MA $74,966

Belmont, MA $75,054

Waverley, MA $75,123

Wellesley Hills, MA $74,397

Wellesley, MA $74,131

Needham, MA $74,541

Weston, MA $74,094

Needham Heights, MA $74,801

Nonantum, MA $75,065

Buzzards Bay, MA $71,932

Lincoln, MA $73,518

Stow, MA $72,253

Sudbury, MA $72,837

Wayland, MA $73,453

Woodville, MA $71,616

Woburn, MA $73,884

Burlington, MA $73,209

Andover, MA $71,731

Billerica, MA $72,595

Chelmsford, MA $72,644

Dracut, MA $72,518

Dunstable, MA $72,488

Haverhill, MA $71,664

Georgetown, MA $71,780

Groveland, MA $71,710

Lawrence, MA $71,578

Methuen, MA $71,591

North Andover, MA $71,664

Lowell, MA $72,654

Merrimac, MA $71,628

North Billerica, MA $72,625

North Chelmsford, MA $72,635

North Reading, MA $72,375

Nutting Lake, MA $72,630

Pinehurst, MA $72,711

Reading, MA $73,079

Tewksbury, MA $72,377

Tyngsboro, MA $72,559

Wakefield, MA $73,975

West Boxford, MA $71,794

Westford, MA $72,564

Wilmington, MA $72,440

Winchester, MA $74,701

Lynn, MA $74,608

Saugus, MA $74,703

Swampscott, MA $74,247

Nahant, MA $74,830

Amesbury, MA $71,587

Beverly, MA $72,925

Boxford, MA $71,764

Byfield, MA $71,827

Danvers, MA $72,783

Essex, MA $72,364

Gloucester, MA $72,443

Hamilton, MA $72,505

Hathorne, MA $72,539

Chilmark, MA $71,660

East Falmouth, MA $71,793

East Sandwich, MA $72,098

East Wareham, MA $71,916

Edgartown, MA $71,885

Falmouth, MA $71,692

Woods Hole, MA $71,548

Menemsha, MA $71,686

Monument Beach, MA $71,809

Nantucket, MA $72,295

North Falmouth, MA $71,717

Oak Bluffs, MA $71,812

Onset, MA $71,827

Pocasset, MA $71,783

Sagamore, MA $72,034

Sagamore Beach, MA $72,069

Sandwich, MA $72,043

Siasconset, MA $72,221

Silver Beach, MA $71,685

Vineyard Haven, MA $71,741

Wareham, MA $71,767

West Chop, MA $71,761

West Falmouth, MA $71,673

West Tisbury, MA $71,722

West Wareham, MA $71,736

Hyannis, MA $72,348

Barnstable, MA $72,190

Brewster, MA $72,290

Centerville, MA $72,165

Chatham, MA $72,339

Cotuit, MA $72,020

Ipswich, MA $72,106

Cummaquid, MA $72,212

Lynnfield, MA $73,336

Manchester, MA $72,803

Marblehead, MA $73,661

Middleton, MA $72,221

Newburyport, MA $71,685

Newbury, MA $71,816

Salisbury, MA $71,534

Peabody, MA $73,445

Prides Crossing, MA $72,970

Rockport, MA $72,297

Rowley, MA $71,939

Salem, MA $73,421

South Hamilton, MA $72,388

Topsfield, MA $72,156

Wenham, MA $72,567

West Newbury, MA $71,709

Accord, MA $73,313

Bellingham, MA $71,567

Brant Rock, MA $72,794

Canton, MA $73,423

Cohasset, MA $73,803

Dedham, MA $74,676

Dover, MA $73,750

East Mansfield, MA $72,814

Dennis, MA $72,272

Dennis Port, MA $72,415

East Dennis, MA $72,219

Eastham, MA $72,192

East Orleans, MA $71,923

Forestdale, MA $71,947

Harwich, MA $72,351

Harwich Port, MA $72,384

Hyannis Port, MA $72,214

Marstons Mills, MA $72,085

Mashpee, MA $71,927

North Chatham, MA $72,324

North Eastham, MA $72,191

North Truro, MA $72,064

Orleans, MA $72,255

Osterville, MA $72,093

Provincetown, MA $72,175

South Chatham, MA $72,356

South Dennis, MA $72,355

South Harwich, MA $72,366

South Orleans, MA $72,278

South Wellfleet, MA $72,040

South Yarmouth, MA $72,396

Truro, MA $72,010

Wellfleet, MA $72,096

West Barnstable, MA $72,178

West Chatham, MA $72,349

West Dennis, MA $72,368

West Harwich, MA $72,385

West Hyannisport, MA $72,257

West Yarmouth, MA $72,337

Yarmouth Port, MA $72,303

Assonet, MA $71,496

Attleboro, MA $70,858

Chartley, MA $72,357

Cuttyhunk, MA $71,515

Dartmouth, MA $71,431

Dighton, MA $71,100

East Freetown, MA $71,510

East Taunton, MA $72,049

Fairhaven, MA $71,432

Fall River, MA $71,308

Somerset, MA $70,960

Marion, MA $71,588

Mattapoisett, MA $71,468

New Bedford, MA $71,429

Acushnet, MA $71,453

IT Help Desk Lead Salary by Industry: Top Paying Sectors

For IT Help Desk Lead roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, IT Help Desk Lead positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view IT Help Desk Lead as a support function rather than a direct revenue driver.

The top paying industries for an IT Help Desk Lead

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Internet	$92,183	$44.0	25%
Software & Networking	$92,183	$44.0	25%
Energy & Utilities	$88,495	$43.0	20%
Financial Services	$88,495	$43.0	20%
Pharmaceuticals	$88,495	$43.0	20%

IT Help Desk Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Help Desk Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$67,172

Average $73,746/year

$86,666

$5,598

Average $6,146/month

$7,222

$1,292

Average $1,418/week

$1,667

$32

Average $35/hour

$42

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$86,666	$7,222	$1,667	$42
Average	$73,746	$6,146	$1,418	$35
25th Percentile	$67,172	$5,598	$1,292	$32

Find Your Next IT Help Desk Lead Job

Ready to take the next step in your career? Browse thousands of current IT Help Desk Lead job openings on our job board. Use the search bar below to find your perfect match.

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IT Help Desk Lead Salary in Massachusetts

Check out IT Help Desk Lead Job Openings in Massachusetts

Key Factors That Influence IT Help Desk Lead Salaries

How Experience Level Affects IT Help Desk Lead Salaries?

How Do IT Help Desk Lead Salaries Vary from State to State?

Top Paying Cities for IT Help Desk Lead

IT Help Desk Lead Salary by Industry: Top Paying Sectors

The top paying industries for an IT Help Desk Lead

IT Help Desk Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

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Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

IT Help Desk Lead Salary in Massachusetts

Check out IT Help Desk Lead Job Openings in Massachusetts

Key Factors That Influence IT Help Desk Lead Salaries

How Experience Level Affects IT Help Desk Lead Salaries?

How Do IT Help Desk Lead Salaries Vary from State to State?

Top Paying Cities for IT Help Desk Lead

IT Help Desk Lead Salary by Industry: Top Paying Sectors

The top paying industries for an IT Help Desk Lead

IT Help Desk Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to IT Help Desk Lead

Find Your Next IT Help Desk Lead Job

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Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?