Administrative Help Desk Assistant Salary in Massachusetts

How much does an Administrative Help Desk Assistant make in Massachusetts? As of September 01, 2026, the average salary for an Administrative Help Desk Assistant in Massachusetts is $66,338 per year, which breaks down to an hourly rate of $32.

However, an Administrative Help Desk Assistant's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $82,672
  • Majority Range (25th-75th percentile): $60,195 to $74,888
  • Entry-Level (10th percentile): $54,601

Key Factors That Influence Administrative Help Desk Assistant Salaries

An Administrative Help Desk Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Administrative Help Desk Assistant Salaries?

Experience is a primary driver of an Administrative Help Desk Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $55,606
  • Early Career (1-2 years): $64,557
  • Mid-Level (2-4 years): $73,073
  • Senior-Level (5-8 years): $80,555
  • Expert (over 8 years): $90,496
Job RoleYears of ExperienceAverage Salary
Help Desk Support Specialist I less than 1 year $55,606
Administrative Help Desk Assistant 1-2 years $64,557
Help Desk Support Specialist III 2-4 years $73,073
Help Desk Support Specialist IV 5-8 years $80,555
Help Desk Supervisor over 8 years $90,496

Top Paying Cities for Administrative Help Desk Assistant

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $62,880
  • Amherst: $63,340
  • Barre: $63,973

Administrative Help Desk Assistant Salary by Industry: Top Paying Sectors

For Administrative Help Desk Assistant roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Administrative Help Desk Assistant positions in Transportation or Telecom typically offer lower base pay, as these industries often view Administrative Help Desk Assistant as a support function rather than a direct revenue driver.

The top paying industries for an Administrative Help Desk Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense $72,972 $35.0 10%
Biotechnology $72,972 $35.0 10%
Business Services $72,972 $35.0 10%
Chemicals $72,972 $35.0 10%
Construction $72,972 $35.0 10%

Administrative Help Desk Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Administrative Help Desk Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$60,195
Average $66,338/year
$74,888
$5,016
Average $5,528/month
$6,241
$1,158
Average $1,276/week
$1,440
$29
Average $32/hour
$36
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $74,888 $6,241 $1,440 $36
Average $66,338 $5,528 $1,276 $32
25th Percentile $60,195 $5,016 $1,158 $29

Find Your Next Administrative Help Desk Assistant Job

Ready to take the next step in your career? Browse thousands of current Administrative Help Desk Assistant job openings on our job board. Use the search bar below to find your perfect match.

  • Midas | Lynn, MA

    Midas | Lynn, MA

    Benefits:Competitive salary Flexible schedule Opportunity for advancement currently looking for a service writer / desk help for part time to full time pos... more

    6 Days Ago

  • Think Tank, Inc. | Gloucester, MA

    Think Tank, Inc. | Gloucester, MA

    Job Description. Job Description. Authorized to work in the US required. US Citizenship preferred*Hybrid Position with 3 days reporting to the office in Gl... more

    6 Days Ago

  • Institution for Savings | Ipswich, MA

    Institution for Savings | Ipswich, MA

    Job Description. Job Description. Help Desk Technician. The Institution for Savings is seeking a Help Desk Technician to provide general in-house technical... more

    6 Days Ago

  • Randstad | Somerville, MA

    Randstad | Somerville, MA

    Randstad - - Responsibilities: Resolve end-user IT issues and escalate as needed more

    6 Days Ago

  • Custom Computer Specialists | East Taunton, MA

    Custom Computer Specialists | East Taunton, MA

    Job Description. Job Description. CCS is looking to hire a Help Desk Support Technician – Level I to be an integral part of our Onsite Services Team whose ... more

    7 Days Ago

  • KECHES LAW GROUP PC | Milton, MA

    KECHES LAW GROUP PC | Milton, MA

    Job Description. Job Description. Description. Keches Law Group, P.C. is a well-established, 50+ attorney law firm with offices in Milton, Bridgewater, and... more

    7 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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